New Plex FireTv App Slow

Server Version#: 1.43.1.10611
Player Version#: 2026.8.0

Both my firesticks have now updated to the latest version. Everything about the new version is slow.

When first opening if I want to navigate along my deck it can take seconds before it goes to the next poster. Because there is such a lag you often miss what you were going to select. And it takes time to highlight the correct poster.

The same can be said when you want to go up to libraries, it used to be I just selected back or left and I could navigate. Now I have to scroll all the way up to get to them. The lag also makes it worse. I thought selecting home would take me back to top but that didn’t work.

My firesticks are both hardwired and direct playing from my server on the same network now takes at least 30 seconds before it starts playing. This only started occurring after the new ui update.

Even trying to get to the about section for app version was difficult. There was a lag navigating all the way to the top then scrolling to then menu. The lag down to settings meant I missed it twice.

Also worth mentioning one of my Firesticks is a 4k Max, so I am surprised how slow the new app has been. Clearing cache and restarting app and stick hasn’t worked.

Can you double-check what version of the Plex app you have installed only our FireTV?
If it’s indeed version 7.1.2, that must be an ancient setup, dating back to the summer of 2018?!

Or is this an Amazon Fire TV 4K Select with their new “Vega OS”? This should run a Plex version like 2026.7.0

Updated now.

Type :Fire TV Stick 4K Max (2nd Gen)

2026.8.0

platform version 11

Device android

exact same issue here and version, fire stick 4K max

Same here. The highlighted selection is about a second behind. Posters and wallpapers “flash” in now instead of transitioning in. Next playing never starts on its own. When you go into a show, I have to click like 10 times before it’ll respond.

What app is everyone switching to now that Plex is unusable?

Can we get the app logs?

The app crashed while navigating to the settings > about section. Had to force restart the app on firestick and I managed to grab the logs.

plex-log-2026-04-29T19_33_37.763Z.zip (330.7 KB)

Where you able to investigate the logs?

While not as extreme as OP I also notice some lag while navigating the UI and a serious lag in the actual UI focus highlighting, Focus is clearly being updated faster than the actual UI focus ring that matches it causing the already slightly laggy UI to appear even more laggy than it really is.

Still having issues where the ui is failing to catchup with remote inputs and refreshes

A new issue I had today: I just finished watching an episode from my continue watching. I went to watch another show which had now taken first spot on continue watching. But it resumed the episode I had just finished watching.

This is a huge issue on fire sticks even latest ones. It’s so slow now. Reddit forums have over 600 likes and 300 comments saying same thing. I paid a lot of money for lifetime membership take this seriously and fix it please or I will have to get a refund.

We’ve been begging for fixes and reversal for over a year, it’s not happening, best to try and get the refund

Am I right in saying that Plex and their employees are just ignoring all requests for a roll back or feedback for a better frontend in the dreadfully slow and not functioning version of the app? (when I say better frontend I mean anything but the Pile of ***** they have been pushing out for over a year that just gets worse)

The team has been working on fixes and various ways of optimizing to help with the slowness/unresponsiveness of UI

So are you just ignoring all the Plex Pass users that are totally against the new version? How they don’t like how long it takes for you to just browse your own library? (Not the speed the number of options you have to go through to get to browsing), or the fact we can no longer select what we show on our own home screen?. These aren’t things that need fixing, they are the horrible direction you have taken the app that goes against all the people that got you to where you are now.

It’s not just UI slowness.

Recorded TV shows are now unmanageable. There is no record date info per episode. The ability to delete one episode is gone. Now it just gives you delete season option. Did Plex test recorded library feature at all? Come on Plex. Just roll back the firestick app already. Its not ready for prime time. Fail.