New plex player broken (1.80.2.4006-b40ed11c)

Plex Players Desktop Players
22

Better yet, have an option inside the actual app that controls updates.
Instead of having to edit an .ini file. Seems like a basic piece of functionality

3 Likes
23

My sentiments exactly!!

24

Just chiming in to say that I’ve been broken for several days as well; I downgraded using the old installers in AppData.

25

I got the error on TrueHD 7.1 but I don’t think the file has Atmos.

MediaInfo
Audio #1
ID : 2
Format : MLP FBA
Format/Info : Meridian Lossless Packing FBA
Commercial name : Dolby TrueHD
Codec ID : A_TRUEHD
Duration : 24 min 8 s
Bit rate mode : Variable
Bit rate : 2 206 kb/s
Maximum bit rate : 3 861 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 1 200.000 FPS (40 SPF)
Compression mode : Lossless
Stream size : 381 MiB (22%)
Language : English
Default : Yes
Forced : No

Version 1.80.3.4008-03daab12

26

I also had the problem with TrueHD 5.1

27

I also encountered this bug.
Any guess at when it will be fixed?

28

Recent issue in the media player for Win 11 desktop after auto update:

  • “libc++.dll not found”
  • “libunwind.dll not found”
  • causes player not to playback and trouble wrestling out of full screen mode (only forced close possible)

Solution:

  • Go to "C:\Program Files\Plex\Plex" (or where you installed Plex) and find the .dll files there
  • Copy to "C:\Windows\System32" (this is invasive, should not be done, please check if they already exist, don’t overwrite)

Possible cause:

  • Updater failed? Files not pasted by installer or removed?
  • recent windows update? dll cleanup?

Thanks to [Theorak] on Reddit

3 Likes
29

The next release for Desktop has the fix for this issue. Desktop releases are usually every other week so some time next week.

2 Likes
30

Alternatively: You can add these DLLs to a directory that’s in your user-level or other system-level PATH variable.

To access the PATH variable on Windows 11:

  1. Open “Start”
  2. Search for “Edit the system environment variables”
  3. This will open the System Properties window on the “Advanced” tab
  4. Click “Environment Variables…”
  5. Under “User variables for (your Windows username here)” click on “Path” and then the “Edit…” button.
  6. Create a folder somewhere in your Windows user (Home) folder and copy the full path to it from the Windows Explorer address bar (e.g., "C:\Users(your username here)\bin")
  7. Back under the “Edit environment variable” window, click on the “New” button and paste in the path you copied in the previous step.
  8. Click “OK” on the three windows, and copy the two DLL files into the directory you just added to the PATH variable.
  9. Launch Plex, and enjoy!
1 Like
31

ok, so plex is half unusable till next week, gotcha. no oob fixes for sev 2 issues…

32

so what version will the fix be implemented in?

33

Just roll back to the previous version for the next week or so till it comes out. There are links above to find it. Rolled mine back and all works fine.

34

Fixes take time to go through testing. What do you expect? There’s plenty of temporary fixes in this thread.

Black screen with audio when trying to play a video only with the Windows Player
35

Danke, hat funktioniert mit dem kopieren der dll`s in die System32.
Funktioniert jetzt wieder tadellos

36

This looks fixed in the latest build, turned autoupdate back to “true” in the .ini file

3 Likes
37

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