I recently updated the Plex app on my fire tv and even though interface looks good the search function doesn’t work at all. It hangs. Has anyone else faced this issue and what is the solution [IMG_2558]

How would I get the log for the Plex app from fire tv? Not sure we can… as you’ll see on the Plex forum there are several posts about the new app not functioning properly. I have had to delete the app and side loaded an older version (before the new update)

[image] BigWheel: Can we get the fire TV logs and the server logs so I can make a report Instructions are in the link in the comment… https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/

I see one of the bugs is actually the search button - if I change it to “Use System Keyboard” that’s when it crashes and the search function doesn’t work. Can this be sorted?

As @BigWheel requested, recreate the issue, grab the logs and upload them here so he can take a look and share with the devs to review.

I’m looking at the download log url but when I type that into a browser it doesn’t load or download anything. Page fails to load [image] [IMG2570]

you have to add /logging at the end. and you may wan to turn off your Brave browser protections. but not sure.

[image] Yes I added the logging at the end and added http:// at the beginning tried on different devices and none load up the log

Tried everything to get the log but it doesn’t work even with all securities off. It’s no wonder why so many people is leaving Plex to jelly fin or Emby. Plex was once upon a time a brilliant platform but now all Plex is thinking about is hiking the prices of membership and making the experience ver…

Open a cmd window or terminal and type ping 10.14.0.2 does it return anything? Don’t normally see 10.14.x.x on a private network, did you setup a custom subnet? Or running a vpn on the fire device?

Search function not working with system keyboard

Plex Players

BigWheel June 9, 2026, 8:35pm 12

I’m not sure about Brave but in chrome you may have to allow it to access local devices. some info here about how it affects web app. Important note about the Plex Web app - Local Network Access

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Search function not working with system keyboard

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