New Plext TV Agent - WRONG Cast Order and images

[Manujito]

I just recently updgraded to the new Plex TV Agent for my library and noticed The Grand Tour has the wrong cast order. The three main presenters are listed last.

I checked both TVDB and TMDB and they both list the cast in the correct order.

This might be happening elsewhere, I just haven’t check everything yet.

Here is a pic of how it appears in my libray:

There’s also an issue with a lot of missing cast images in other shows, I just hope that’s been worked on already. (EDIT: posted an example)

Thanks!

EDIT: I’m checking some more, this isssue is widespread:

“James May: Our Man In Japan”

“Gordon, Gino and Fred: Road Trip” (also missing images)

“Marvel Studios: Legends” (cast completely missing, TMDB has it)

“How to with John Wilson”

“High Score (2020)”

“Greek” (wrong order, both TMDB and TVDB have the main characters first)

“Fringe” (Joshua Jackson and John Noble are both part of the 3 main characters)

also an example of missing images:
“Clarkson’s Farm”

on TMDB:

These are just a few I found so far with a quick look, I’m sure there are some more, even for shows I don’t personally have in my library.

[Manujito]

@drzoidberg33

[Manujito]

2 Weeks and no reply or aknowledgment. Nice.

[Pterisaur]

I’m experiencing the same thing… watching The Morning Show and neither Jennifer Anniston or Reese Witherspoon are even listed in the entire lineup on Plex. This us for a library using the new Plex TV Series agent.

[Manujito]

As you can see there has been no Plex Staff activity in this topic.
The issues are all still there, with the exception (in my case) of The Grand Tour, which now has the correct order.

The new agent needs some work on stuff like this, and we could help them providing real examples, but it seems like we are just going to have to wait and hope it fixes itself with time.

[anon5074910]

I provided feedback when the new TV agent was in alpha (weeks/months before beta) that cast lists needed to be worked on. I was told its on their backlog to get to.

Its now getting close to a year and the same issues remain. With the exception of this the new TV agent is pretty much perfect.