New Privacy Policy is bullshit.

Oh yeah, and next week I’m ordering a four tuner Tablo and Plex can stick their Pass and DVR up their ass, sideways.

Tablo will give me live OTA on every device in my home, Plex Pass DVR only gives me live TV on a freaking little iPhone screen, Rokus, not at all.

Hello Tablo, goodbye Plex Pass. Kiss my subscription goodbye…

Sadly, the plex team seems to be working hard to get me off plex. I understood the killing of the older platforms, to a degree. I don’t mind that effort goes into features I really don’t care for. Then comes the mandatory upgrade, I am not replacing my nas any time soon, I am stuck on an old version, but somehow there is a mandatory upgrade. Okay. I get that they want to innovate. Still. Now this.

I chose to pay my plex pass yearly instead of paying life time, thinking a continuous income flow is better for the project. But this now makes me look for alternatives. It’s sad really. This used to be a good, focused project. Now it’s a sprawl of things, privacy slowly turns toward dubious, and to top it off they sprinkle in trigger words like ads. I don’t want ads. In whatever. Sorry. That’s one of the reasons I pay.

I hope they will change their minds… For now I’ll stay and won’t update.

Does emby provide the same features as plex?

Ignoring the fact that removing the ability to opt out is a bullshit move, why do PAYING CUSTOMERS (PlexPass members) not have the option to opt out? WE shouldn’t be your target to sell off our information to 3rd party advertisers. We’re already paying.

I will not be upgrading to any version of Plex that removes my ability to opt-out. In addition, if this becomes the new standard, I’ll be switching to a platform that values their customers privacy.

Last time I used it, it wasn’t as mature as Plex, but that was a while
ago. However, more backers = more growth.

@PowerWiesel said:
I hope they will change their minds… For now I’ll stay and won’t update.

Does emby provide the same features as plex?

I actually found it to work almost better than Plex in a lot of instances. Better Fast forwarding and rewinding feature too made it seem so much more awesome.

Not as easy to setup but, it transcodes faster, has more features and most isn’t locked behind a paywall, and for the main features it’s pretty cheap.

i quite like Plex but this is enough to get me try emby. Good chance I will cancel my Plex pass. Too bad.

Please reconsider this. If you make this change, I will stop using Plex and tell all my friends to do the same.

I’m specifically referring to removing opt-out on Plex telemetry, not the ads/tracking on third-party services.

@spykez said:

@PowerWiesel said:
I hope they will change their minds… For now I’ll stay and won’t update.

Does emby provide the same features as plex?

I actually found it to work almost better than Plex in a lot of instances. Better Fast forwarding and rewinding feature too made it seem so much more awesome.

Not as easy to setup but, it transcodes faster, has more features and most isn’t locked behind a paywall, and for the main features it’s pretty cheap.

Interesting. I actually left Emby because I found plex did a better job of transcoding and had less issue. It is funny because in the beginning Emby did not allow opt out of the reporting information. It wasn’t until i wrote a how to on how to block it, and raised hell that they gave an option to opt out.

Emby works well, hardware transcoding works too. I just like the overall look of the Plex clients better, and I like that the access to the web service is more locked down. Emby is open to the world showing all your users unless you hide them all. But then users at home have to type in their username or password unless that console always logs into a specific account.

Hopefully they will come to their senses and reverse this. Let the nonpaying folks not opt out and allow the paying folks to opt out.

@DravorInVa said:
Hopefully they will come to their senses and reverse this. Let the nonpaying folks not opt out and allow the paying folks to opt out.

Well I could live that that.

Free users should default to opt-out. If they want to convert more free users to paying, they should move more desirable features to Plex Pass only, not sell users’ private information.

Paying Plex Pass users should default to opt-IN.

@rodalphoid said:
Free users should default to opt-out. If they want to convert more free users to paying, they should move more desirable features to Plex Pass only, not sell users’ private information.

Paying Plex Pass users should default to opt-IN.

Think you got your ins and outs the wrong way around

We paid Plex to keep practices like this out of the software. Those weren’t small payments of $25. We paid $150 for lifetime subscriptions and many more on monthly recurring subscriptions. Bait and switch are the only words appropriate for it.

No, I did not.

With opt-out, the default is telemetry on. You need to notice that, and make the decision (opt) not to send the telemetry.

Vice-versa for opt-in.

This has probably been on the cards for awhile. I’m not suprised because that’s just the way things are today, everything’s moneytized, what I’m worried about is what Plex will lay on me tomorrow, no thanks I’m out.

I recently installed Emby plugin within FreeNAS as I got rid of my cable boxes and converted over to a HDHomeRun Prime w/cable card, for Live TV playback. With this update to the privacy policy, I’m diffidently going to hold on any new Plex Server updates and begin trialing emby with my movie collection. I don’t want to move off the Plex platform as I’ve spent years since very early version configuring it to my liking and even through the hurdles its served me well.

I agree, forcing the paying member to Opt-in to the telemetry collection is bushleague. Then again, the fact that I have opt-out set currently doesn’t mean telemetry is not already being collected, we’re trusting that Plex is doing what they say. I’ve worked in DevOps and InfoSec for 15+ yrs and I cannot count how many times a vendor stated that the collected telemetry was “anonymous” and aggregated. However, after reviewing the data it became evident that it wasn’t as anonymous as thought.

Plex of luck Plex team but I ask that you reconsider your stance.

I never thought Plex would ever do something like this, HENCE MY PURCHASE OF PLEX PASS NOT EVEN SIX MONTHS AGO!!! This is ridiculous and uncalled for. I can’t stand that companies could care less anymore about the PEOPLE (customers) THAT TOOK THEM TO WHERE THEY ARE TODAY!!!

Plex can go pound sand.

What are some good options out there?

This is shady AF. Sad day.

So sad right now that I have a Lifetime pass and I cant cancel this privacy violators. Really hope that this will be on some tech sites to stop people buying and supporting plex.