@compoti said:
Ok Plex, next stop Emby…
As much as the jump to emby would deal with this issue at last check it was missing some pretty crucial things for me
@compoti said:
Ok Plex, next stop Emby…The problem is not my media, but the incredibly arrogant way of determining whether data is collected or not. On my server only one decides about it and that is me. I want to decide about it myself and accept only opt in or opt out.
If you do not have anything better to do and therefore comes up with such dumb ideas, then finally works on an audiobook library and the correctly storage of the playback position for audiobooks. There you have enough to do then …
Paragraph statistical usage
@elan said: … But for example, if you’re using our app on your iPhone remotely, it’s going to connect to OUR cloud service to figure out where YOUR server is, just as an example, and as a result, we need to store information about YOUR SERVER and YOUR IP ADDRESS.
But why do you need the centralised login functionality? It made no sense before to force the use of that - now it suddenly does.
Been here since … what … 2009. Have to say that your product is starting to decline, @elan. Sorry to say. Lot’s (not really, few actually) of very irrelevant features being added (2009-style DVR) - no real progress being made, except for things that help putting even more money in your pocket; most recently, ads for said underwhelming functionality flooding e.g. my Twitter feed. Now this very unfriendly privacy violation move.
Just dawning on me that this has probably been how you and your fellow co-founders envisioned this from the beginning; and it explains the attitude applied throughout (no roadmap, pseudo feature request subforum, all that). Still, it was OK to be a Plex user for most of the years - currently, however, I seldomly have use for your product, and this latest insult is likely the final nail in the coffin :neutral:
@elan said:
Because “30 minute mp4 video with H.264 video and AAC 5.1 audio” is very NOT specific, but still very helpful to know…
Dude, just make the thing opt-out with some sort of a carrot for opting in. Or some sort of a limitation of features when not opted in. Even if the telemetry payload was hard coded to be “Hello” there would still be a lot of people against it out of principle alone.
I think it’s reasonable to ask the free user to contribute something towards the betterment of Plex as a product, but the loss in goodwill can’t be worth forcing it down their throat. If they can opt out and not use remote connections, or something else that consumes Plex the company’s resources, then it would be on them to choose.
So, this is about improving the user experience? Doesn’t Plex already have lots of bug reports and feature requests from the users? And as suggested, why not keep the opt-out-at least for Plex Pass?
@Coxeroni said:
Emby License - Emby
Paragraph statistical usage ^
Thank you. But I see no problem with
“…the Software sends to Us, the version of the Software you are running, the Operating System and version which it is installed on, as well as the technical environment and setup of the Software. The Software does not collect any information as it relates to a User or a User’s media or library.”
…and there is a opt in/out.
Just want to add my disappointment about this as well. As a paying user for many years, this feels like an insult. It’s not even about the actual data being collected, it’s that the Plex team feel that they are entitled to make that decision for me, and give me no way to opt out. I will definitely be exploring alternate services.
I found an other alterntive besides emby. https://github.com/dularion/streama
I like to add my dissapointment. None of the calrifications by the plex team removes the possibility of the misusage of our data by plex. I’m a lifetime plexpass member and with plex from the early days… be aware dear plex… this might dig up some pitchforks fo you…
I bought PlexPass Lifetime a few months ago because plex was everything I wanted. A great product and great developpers. Now I get an e-mail, that I just became plex’ product. WTF. I regret deeply giving you my money.
@Tijder said:
I found an other alterntive besides emby. GitHub - streamaserver/streama: Self hosted streaming media server. https://docs.streama-project.com/
Looking good, but there is no music or audiobook library. And there are no apps for smartphones, tablets or streaming devices too. But I’ll watch the project, it looks very interesting.
I think they should allow only lifetime Plex pass users to have the option to opt-out of collecting data. It will be a good feature/benefit to make people purchase lifetime pass.
as lifetime pass user iam realy disappointed. There is no explanation why this step is necessary. What happens with that data? Whats the benefit in collecting it?
Without it i would suggest to work at something usefull and bring some new features like a ebookreader and better audiobook support. I wont upgrade my plexserver until there are features worth it or i got an explanation, why you need this data.
Btw i realy feel betraied by this email, containing an “condensed version”, where exactly this information was missing.
I dont think customers want to be treated like fools!
@avivschaul said:
I bought PlexPass Lifetime a few months ago because plex was everything I wanted. A great product and great developpers. Now I get an e-mail, that I just became plex’ product. WTF. I regret deeply giving you my money.
If you paid via Paypal you have 180 days to file a dispute. Paypal buyer protection is very strong, they will most likely give you your money back.
I myself will wait for possible changes till the new policy kicks in and then decide what to do. If it’s easy to workaround/“deactivate” via certain host blocking etc. I’ll keep my lifetime pass. If not I’ll start a dispute with Paypal and if that doesn’t work with American Express.
now that you have been slapped out of your stupor and are back on the board to defend yet another dumb decision why dont you take a look at the rest of the threads on this board… the ones that relate to the facts that PLEX is piling up the complaints of serious usability issues - again.
Plex not installing correctly, DVR issues, Client issues, remote access issues, not being able to play full bitrate MKV on just about any clients now… etc… it goes on and on…
for the last month and a half… even though there are dozens of complaints of serious issues with the AppleTV client… the only thing they have ‘DONE’ is to add a FEATURE of a lifetime subscription button…
I suggest FIXING the issues …
I have been with plex since the beginning… and made contributions to its development… and I now have to pay for software that I helped make… that is bad enough… but I also refuse you any and all information… every company… including Apple has opt outs for privacy… more than likely because they know the legal ramifications… and I bet their lawyers are better than yours… if yours are of the same quality as your coders, they are amatures at best…
@Coxeroni said:
@compoti said:
Ok Plex, next stop Emby…The problem is not my media, but the incredibly arrogant way of determining whether data is collected or not. On my server only one decides about it and that is me. I want to decide about it myself and accept only opt in or opt out.
If you do not have anything better to do and therefore comes up with such dumb ideas, then finally works on an audiobook library and the correctly storage of the playback position for audiobooks. There you have enough to do then …
Emby License - Emby
Paragraph statistical usage
Hahhaha
This tickled me
Edit:with the kind of needless, shameful abuse happening in this thread won’t be sad to see many here go.
@MrScrewzloose said:
Perhaps the Plex team could provide a few raw/verbose log samples of the metrics they’ll be collecting… Let the community see the data and folks can make their own educated decision based on real data versus speculation.
I mentioned this earlier; any chance of releasing a few of the raw logs? Let folks draw their own conclusions based on real data?
@compoti said:
@Coxeroni said:
Emby License - Emby
Paragraph statistical usage ^
Thank you. But I see no problem with“…the Software sends to Us, the version of the Software you are running, the Operating System and version which it is installed on, as well as the technical environment and setup of the Software. The Software does not collect any information as it relates to a User or a User’s media or library.”
…and there is a opt in/out.
Dunno about that cause I don’t use emby. Just wanted to state that probably other software is doing similar analysis.
I wonder what Plex considers acceptable losses with this move.
Agreeing with the majority of people on here that this change in policy is unacceptable and I will be looking for a competing product immediately and replacing the Plex software I have used for many years. Very sad to see it go but this doesn’t come as much of a surprise given the recent decisions and direction changes.
