New Samsung Tizen App Preview

Thanks everyone for your feedback! I’ve gone through everyone’s comments and have logged internal issues for issues that have been brought up. I won’t be able to respond to all of you, but here are general comments for some of the issues and questions.

The resolution shown in the about screen shows 1920x1080 even though I have a 4k TV

The application’s UI runs in 1920 x 1080. The old app version was also running in 1920 x 1080, so nothing has changed there. This is just a display issue of the menu item showing the application’s resolution instead of what your TV would play videos at. Some have mentioned the UI is slightly blurrier, and that’s an effect of the application now rendering everything as textures, so there’s a possible loss of some fidelity there, compared to the old app which rendered with HTML. We’re looking into seeing if we can improve this.

Missing TV theme songs

This is something we haven’t added to the new app yet. Don’t worry, it’ll be added back.

The player itself is a bit bland there, are there any plans to add more info, like say the current quality / bitrate / audio track?

No plans yet, but I’ll bring it up with the team

@Vader266

I know this is probably a common question, but are there any plans to port this to non-UHD TVs?

Yes, the plan is to bring this app to all 2016+ devices including FHD

@SeveranExp

player is forcing transcoding of content that used to direct play before:

Can you DM me logs and/or the media’s xml info?

@theazza_gmail_com

I could previously highlight a show or movie from the home screen and press the play button on the remote to play a show or movie

There was some complications around this functionality, but it will be added back soon.

@scottkiely

No quick access to change steam quality in the player bar. Now have an extra few clicks to change the quality.

There is a gear icon on the left side of the player buttons, you can select player quality from there.

@yooshaw

When I “Enter Early Access,” I am unable to connect to my server (on the same local network). Clicking on Media Server Status shows my server is “offline or unreachable.”

Check to see if your server requires secured connections and check the app to see if the secure connections setting matches what your server requires. You can also try setting manual server IP

@mozpri

What model TV do you have?

@edjalmo_bf

I can’t select the language in subtitles search anymore.

Language selection for subtitles hasn’t been implemented yet. It will be added back soon.

@anothername

Does this happen in the old app? And does this happen for every channel? If so, can you enable Log to media server in Settings → Advanced and send them to me?

@jeffrhap

Also starting media where you left off doesn’t seem to work, it always starts from the beginning.

This works for me. Are you getting the prompt to resume or start over, and selecting resume is starting from the beginning? If so, can you send me logs of this happening?

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