Any chance there is some place I can follow this bug? It’s driving my OCD crazy. LOL
FWIW, I just updated to Version 1.13.3.5208 and On Deck still isn’t working correctly.
Just to update, I tried Version 1.13.3.5223 and I’m still getting the same thing. From the silence, I assume that this isn’t a bug I can track somewhere?
And somehow this magically fixed itself yesterday. Anyone else still having the issue?
This is still happening to me on 1.13.4.5251.
To recap, if a new season of a show that I’ve watched before (but far outside the ‘days to remain on deck’ window) starts, the first episode is put On Deck and will not go away.
Any change you can provide any Logs? Feel free to PM the logs if preferred (you might also want to filter out any sensitive information, like TOKEN/email/username/IPs).
I tried to reproduce this on OSX and then on Windows and couldn’t, its possible its a caching issue too, so if you can share which Browser/Web Client version you’re using that’s very helpful too. And on that note do u see the same results on Web and other clients? Mobile I.E.?
@amcdon sorry for the late reply, I’ve been on Holliday but I’ve got you’re looks and I’ll be looking at them until the end of the week.
However in the DM you say “maybe whatever caused its new season 4 to show up on deck is somewhere in there”.
If you added a new Season than this is expected, it will only “Drop of” after you watched it or after some amount of time (defaults to 16 weeks but you can change it in "Server Settings -> Library -> Weeks to consider for On Deck and Continue Watching")
Unless I’m confusing things and that’s not what you meant… did you add this “New Season” or was it there already and watched and not appeared back on On Deck?
On you’re previous report the impression I got was:
You have a “Show 1” and added “Season 2” but watched it entirely, and even after doing so, you get the “Season 2 - Episode 1” on “On Deck” ?
Is that the case?
No worries, hope you had a nice holiday!
Let me try to clarify with an example. Let’s say I watched Season 1 of a show last summer (as in, approx. a year ago). It’s summer again so Season 2 is about to air. When S02E01 is added to my library, it shows up On Deck even though I haven’t watched the show for a year. Unless I’ve gone completely crazy, I really don’t remember this being the case in the past.
Several shows have started airing recently and this is occurring with a 100% reproduction rate.
Can you check where @mikec_pt mentions in this quote:
If you added a new Season than this is expected, it will only “Drop of” after you watched it or after some amount of time (defaults to 16 weeks but you can change it in "Server Settings -> Library ->
Weeks to consider for On Deck and Continue Watching")
And verify what you have as the number of weeks? Like mikec_pt said, 16 is the default, but if you change that to 52 (or more) than it would make sense that you are seeing the episode. If you still have it as the default, then this will help mikec_pt know it’s a different issue and to start looking at other possible causes.
-Shark2k
Sorry, should have mentioned that mine is set at 3 weeks.
Ok that does seem odd, can you take a screenshot of your on deck? Again fell free to DM if you don’t want to show the contents of you’re library here 
This happens to me as well, but I thought it was the intended behavior.
If you watch all of Season 1, and then a year later Season 2 starts, then technically shouldn’t S02E01 be On Deck since it’s now available? Then if you choose not to watch it, it drops off after your On Deck expiration like it should. However, that expiration clock only starts after it gets added and shows up in On Deck.
Not sure why devs need logs or screen shots to verify, just take a Season 1 from last year and mark it as played, then create a fake (or real) S02E01 file in a Season 2 folder and it should show up On Deck.
Hi Mike,
My On Deck is cleared at the moment because I just marked everything that I didn’t want on there as watched for now. I can promise there’s nothing weird looking.
If this is a feature, that’s fine, I just couldn’t find it documented anywhere and it’s definitely fairly new behavior to me.
A Plex employee would have to confirm, but I’m pretty sure that is not the intended behavior. I watch Better Call Saul and my on deck time frame is the default 16 weeks. I watch Better Call Saul during the season run, so for season 3, I finished about 2 weeks before the end of June 2017. Season 4 didn’t air until August 6, 2018 so well after my 16 weeks and a little over a year. When I added the first episode of season 4 it did not appear on deck for me. I went to the episode from the recently added and then when I added episode 2 this week, that appeared on deck.
You are thinking differently then the way on deck was thought to work for Plex, in my opinion. For Plex, on deck is only for unwatched shows. It basically says based on the last episode you watched, if within the next x weeks (x being what you set for weeks to consider on deck) you either have the next episode or add the next episode, show that episode as being on deck. If after x weeks you don’t watch, it will not find anything added as it also bases on when the episode was added to Plex and not when the episode aired.
That is all based on my experience of how on deck has worked for me.
Also, regarding the devs request for logs, maybe they can’t reproduce it? Maybe there is a use case that they haven’t tested (very unlikely in a situation like this). Logs are created in part to help debug issues like this. I’d rather have a dev look at a log first then try and recreate the issue without success wasting that time.
-Shark2k
Hum I was actually asking for the screenshot so I could check if this would be shows that you started watching (in some point in the past) and if that was the case then perhaps simple changing the setting to “0” (which in practice means disable OnDeck) and then back to default or value that works best for you.
@shark2k its like you said (or should yeah) but if you also start to watch ep1 and don’t finished that ep will also show until the 16 weeks have passed (the setting controls both on deck and continue watching as the naming suggests)
But yeah what this means is that the use case described doesn’t seem to be in accordance to what It should do, and I also can’t reproduce it hence why we requested logs (but to be honest logs are always helpful in any situation).
This doesn’t mean of course the user is not facing the issue, only that the cause maybe be hard to understand.
@rwoffice what you described is the intended behavior indeed , but that’s not what’s being describe as the problem… The problem, if I understood correctly, is that when a new season pops up, Season 1 still remains On Deck after the 16 weeks or whatever value is set.
@amcdon can you clarify something else to me. Is this when you have “Show 1 - Season 1” that you never watched… 16 weeks have gone by… then you add season 2 … and this is when season 1 pops up? (that would make sense because you added new stuff but you never really watched it yet plex would pick the first unwatched EP, I mean you would want to start the show in season 2 )
Is that maybe the case?
Hi @mikec_pt,
I think you may have misunderstood the example I gave on August 9th:
Let me try to clarify with an example. Let’s say I watched Season 1 of a show last summer (as in, approx. a year ago). It’s summer again so Season 2 is about to air. When S02E01 is added to my library, it shows up On Deck even though I haven’t watched the show for a year.
I’m seeing S02E01 appear On Deck when it airs a full year after I watched any S01 episodes. Based on your response just now to rwoffice, this is intended? I really don’t remember this being the case until the past couple months, and I’ve been using plex for ~4 years.
@amcdon oh you mean you never added a single ep form Season 2? It simply aired and this is when Season 1 appeared On Deck again???
Season 1 episodes aren’t showing up. Let me try an example using steps:
- Summer 2017: S01 of a show airs, I watch it as it airs
- Summer 2018: The same show starts airing its S02
- Summer 2018: When S02E01 airs, S02E01 shows up in my On Deck section, even though that show hasn’t been watched since summer 2017, well over my 3 week On Deck threshold.
Does that help to clarify?
Well the missing piece is if and when you are adding the episodes to you’re library “airing” doesn’t necessarily mean it was added.
[Pressed enter too soon sorry]
If you are not adding the Season 2 episodes then yes its odd even if the show aired, I also have the idea that this wasn’t the case but I’ll need to verify with the devs to be honest.
What I said above is if you ADDED the files from season 2 to the library, than its normal the show will appear “On Deck” again and mentioning season 1 (because this is the first episode unplayed)
FWIW, I just recently added all of the latest seasons of the Arrowverse shows, all of which I watched last summer around the same time, so roughly a year ago.
My On Deck expiration is only 4 weeks, and all four of the series showed up in On Deck with their respective S0XE01’s, which I thought was how it’s supposed to work. Maybe that’s not the intended behavior, but that’s how it seems to work. Personally, I don’t consider that a bug, but a feature, though I might in the minority 
