New Xbox App not handling subtitles correctly

Plex Players Gaming Consoles
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1

Server Version#: 1.20.4.3517
Player Version#: 5.4.1

Latest preview version installed on xbox one x. When trying to select subtitles either from the preplay screen or while watching available subtitles arent listed. It shows only ‘off’ despite the preplay screen showing a subtitle enabled. Digging in to the issue for a particular series shows that only the first episode of a season would correctly show available subtitles. I left early access and reverted to the previous app and the issue was not present.

2

Server: 1.20.4.3517
Player: 5.5.1 (10.0.19041.5481)

Having the same issue. Xbox One X subtitle menu only shows “Off”. I activate the subtitle using the Web client and subtitles will show up correctly on the Xbox One X, but the menu still doesn’t show any subtitles

Only first epsisode shows subtitles menu correct

3

Thanks for the report, we’ve identified the issue and a fix will be coming in the next update.

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