Server Version#: 1.43.0.10492 Player Version#: 8.45 (9684) [I have tried on iOS devices, and web borwser as well with same results. Good afternoon, I could really use some help as I am many hours deep in to researching myself and trying to fix this problem with absolutely nothing to show for my e…

I just attempted to play a few different files and then downloaded the logs right after that. Plex Media Server Logs_2026-03-14_13-05-19.zip (3.3 MB)

What did you try to play? Im seeing some interesting things in the logs but want to see if they are related.

Dateline season 34 episode 1 (9/26/2025) and Shark Tank season 17 episode 13. I inadvertently ran an older file that does work in between. It was a Dateline episode but I forget which one it was EDIT: Just to remove any confusion regarding timing. The Dateline episode is old and from well before m…

Can you please provide the full file path?

/home/andrew/ChiroNAS/Media/Episodes/Shark Tank/Season 17/Shark.Tank.s17e13.mkv /home/andrew/ChiroNAS/Media/Episodes/Dateline NBC/Season 34/Dateline.NBC.2025-09-26.mkv

Other steps I tried before I made this thread would be: plex dance on some files analyze those files DBRepair codec folder reset

One thing I will stay, putting files in your /home directory has never been a good idea due to weird permissions issues. I cant find the records for your attempt to play those files. but I am seeing Mar 14, 2026 10:18:51.708 [140634647128888] WARN - Error scanning directory, we'll skip and continue:…

That is odd that it was looking for that folder as it is correct that it does not exist. I remove seasons of that show as I have watched them. I was also thinking it had to be permissions as I know the files are not broken. Do you have any ideas on what I can try to do about it? I have not been abl…

I just removed that log above and added a newer version. I have a hard time reading those logs but I attempted to watch a Shark Tank file at 18:25 which failed

Moving a mount point is easy. See: https://support.plex.tv/articles/201154537-move-media-content-to-a-new-location/ My suggestion would be to mount it under /mnt that avoids any of the issues with /home and associated permissions. EDIT: I am also seeing: Mar 07, 2026 04:06:13.381 [1250194611566…

Newest files will not play (error message dependent on client used)

Plex Media Server

ChicoQuente March 14, 2026, 7:09pm 8

Other steps I tried before I made this thread would be:

plex dance on some files
analyze those files
DBRepair
codec folder reset

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Newest files will not play (error message dependent on client used)

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