No audio track with UK Recording

General Discussions Plex Features
1

Not sure what happened but got a recording with no audio track:

Metadata:
ENCODER : Lavf57.72.100
Duration: 00:53:54.32, start: 0.000000, bitrate: 4165 kb/s
Stream #0:0: Video: h264 (High), yuv420p(tv, bt709, top first), 1920x1080 [SAR 1:1 DAR 16:9], 50 fps, 50 tbr, 1k tbn, 50 tbc (default)
Metadata:
DURATION : 00:53:54.320000000
Stream #0:1(eng): Subtitle: dvb_subtitle (default)
Metadata:
DURATION : 00:53:44.879000000

I’ve attached the Plex XML. I’m running 1.73 with an HDHomeRun.

2

I’m in the USA and have the same issue with both live tv watching and recording…No Audio

Setup is AVERMEDIA Volar Hybrid Q
Shield TV Experience 5.2
Plex server version 1.7.2.3878(smb)

Video works great and recording works great, but no audio

Audio on non DVR media works fine

3

Sorry for bouncing this one back up. Got a recording at 9PM last night with no audio again. Log attached (this time, wasn’t able to get it last time) and file xml attached.

I dont record that much, but this is the first problem I’ve had in months.

4

it’s a known bug, that has been filed with plex, sorry no idea if/when it will be fixed.