I know there’s issues with 1.7.1 and a recording didn’t record any audio. On the plus side it did record the DVB_subtitle which I haven’t seen it do correctly before. 
Relevant log snippet attached. Hope this helps.
are you in UK?, ONLY the plex players with play the MKV for audio, many external players DO NOT support LATM codec, plex are a where of the issues, and they are investigating what options are available to them,
@danjames92 It should be recording audio. Could you flick me a sample file that doesn’t have audio, and the XML for it too, please?
@andyblac1974 said:
are you in UK?, ONLY the plex players with play the MKV for audio, many external players DO NOT support LATM codec, plex are a where of the issues, and they are investigating what options are available to them,
Yes dude obviously. How else am I going to record HD UK freeview? I was using PMP. The player that supports everything. I’m aware of the various pitfalls of the Plex players across a wide variety of clients. I use most of them!
@DaveBinM said:
@danjames92 It should be recording audio. Could you flick me a sample file that doesn’t have audio, and the XML for it too, please?
HDHomerun Connect.
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="5" librarySectionTitle="Recorded TV" librarySectionUUID="111a9735-5086-4f03-b6db-49bc4d849d86" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1495520554"> <Video ratingKey="15468" key="/library/metadata/15468" parentRatingKey="15467" grandparentRatingKey="15466" guid="com.plexapp.agents.thetvdb://287219/5/8?lang=en" librarySectionID="5" librarySectionKey="/library/sections/5" type="episode" title="Episode 8" grandparentKey="/library/metadata/15466" parentKey="/library/metadata/15467" grandparentTitle="Close Calls: On Camera" parentTitle="Season 5" summary="A 12-year-old boy falls from a clifftop on to concrete sea defences. His father arrives at the scene to find emergency workers battling to save his son. And two British adventures are trapped in the ice off Alaska in a bid to cross the Bering Sea. " index="8" parentIndex="5" viewOffset="383599" lastViewedAt="1495625977" year="2017" thumb="/library/metadata/15468/thumb/1495624330" art="/library/metadata/15466/art/1495624330" grandparentThumb="/library/metadata/15466/thumb/1495624330" grandparentArt="/library/metadata/15466/art/1495624330" duration="1254280" originallyAvailableAt="2017-05-24" addedAt="1495624318" updatedAt="1495624330"> <Media videoResolution="1080" id="43148" duration="1254280" bitrate="5667" width="1920" height="1080" aspectRatio="1.78" videoCodec="h264" container="mkv" videoFrameRate="PAL" optimizedForStreaming="0" videoProfile="high"> <Part accessible="1" exists="1" id="51496" key="/library/parts/51496/1495624319/file.mkv" duration="1254280" file="W:\DVR\Close Calls On Camera (2014)\Season 05\Close Calls On Camera (2014) - S05E08 - Episode 8.mkv" size="888486756" container="mkv" optimizedForStreaming="0" videoProfile="high"> <Stream id="111512" streamType="1" selected="1" default="1" codec="h264" index="0" bitrate="5667" bitDepth="8" chromaSubsampling="4:2:0" colorRange="tv" colorSpace="bt709" frameRate="25.000" hasScalingMatrix="1" height="1080" level="40" profile="high" refFrames="4" scanType="interlaced" width="1920"/> <Stream id="111513" streamType="3" default="1" codec="dvb_subtitle" index="1" language="English" languageCode="eng"/> </Part> </Media> <Channel id="5586" filter="channel=5586" tag="001 BBC1SE (BBC1)"/> <Channel id="5588" filter="channel=5588" tag="101 BBC1HD"/> <Extras size="0"></Extras> </Video> </MediaContainer>
@danjames92 Thanks! Does this happen on all your recordings, or only some?
@danjames92 said:
@andyblac1974 said:
are you in UK?, ONLY the plex players with play the MKV for audio, many external players DO NOT support LATM codec, plex are a where of the issues, and they are investigating what options are available to them,Yes dude obviously. How else am I going to record HD UK freeview? I was using PMP. The player that supports everything. I’m aware of the various pitfalls of the Plex players across a wide variety of clients. I use most of them!
sorry, had a blonde moment and forgot you mentioned UK in title :P, can you double check the file in MediaInfo app and see if it lists the audio but with no bitrate. that what i get here.
@DaveBinM said:
@danjames92 Thanks! Does this happen on all your recordings, or only some?
I haven’t recorded anything any else yet. Just randomly recorded a few bits just now coming up in a few so will drop back with more results later.
@danjames92 said:
@DaveBinM said:
@danjames92 Thanks! Does this happen on all your recordings, or only some?I haven’t recorded anything any else yet. Just randomly recorded a few bits just now coming up in a few so will drop back with more results later.
np, i will help if i can.
@danjames92 If you’re able to replicate it again, would you be able to follow the below steps please, and link back to here, please? Then I can have a proper look into it
Getting samples for DVR issues
Steps:
1. Restart your server, and allow the EPG to load (if it's been ~18 hours since a server restart)
2. If you had the EPG reload, then restart your server again (this keeps the logs clean, as there won't be the EPG refresh this time) - otherwise you can skip this step
3. Start a direct .ts sample from the tuner. You can do this by using a command such as:
curl http://tunerip:port/auto/channel > /users/outputpath/plexSamples/samplefile.ts
(You can copy the tuner URL bit from your logs, if it helps)
4. Start a recording in PMS of a problematic channel
5. Cancel the recording after a minute or so
6. Stop the direct capture from the tuner
7. Download the complete logs from the server
8. Zip up the logs, the direct sample from the tuner, and the recording from PMS, and post them here (tag me to make sure I see them)