I’m running server version 1.14.1.5488 and have a Plex Pass, but I never see data on the dashboard with regard to local or remote bandwidth. This is on a Linux server, am I missing something? Plexpy/Tautulli shows the bandwidth data fine.
You need the latest Plex web client. Version 3.81.1 or better
You need to use the hosted web app.
https://app.plex.tv/desktop
The local one is not fresh enough.
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Indeed, I have tried that and still do not see this data. I’m wondering if there is an odd permissions issue going on here or something similar. I’ve checked the permissions of the Plex folder and all is fine there, anything else I should check out?
If you click the link that Otto posted, go to the web settings and see what version your showing.
thinking the browser cache needs to be cleared…
Restart the Plex server.
Thanks all for the information. The version of the player is listed as Version 3.81.1 and I’ve tried to clear the cache and restart the server and still nothing. Any other ideas?
I have the same issue. I assumed it was because I’m using a reverse proxy and have remote access disabled in the Plex settings.
I too am using a reverse proxy, could that indeed be the issue? Seems odd as all that data should be local, no?
If you only stream from your onsite server, then yes that seems odd. My server is hosted offsite so 100% of my streams are remote. I’ll do a test tonight with a local stream on the server and see what happens.
Yes, mine is always remote as well as I don’t have the bandwidth at home to support streaming from it.
To clarify, when I say local I mean the bandwidth data is stored on the server, not hosted remotely on a Plex server.
Have you tried using a different web browser? Also do you have any pop-up blockers/pi-hole/etc. running that might be causing issues?
Yup, I’ve tried it with Chrome, using a new profile, and with Edge and get the same results.
Could be a limitation of using reverse proxy, since this is still a pretty new feature. Any chance you can remote into a VDI/desktop on the same network as the PMS server to bypass the proxy and then try accessing via browser?
I remoted into my Plex host last night and streamed from Chrome. The bandwidth was accurately reflected on the Plex Dashboard as a local stream. So my issue is isolated to remote streams. Still guessing it’s a reverse proxy issue for me.
Note that I’m on a Windows host - not Linux.
I finally had some time to sit and experiment with this and it looks like the issue is when you setup nginx to communicate with Plex via 127.0.0.1:32400 the graph does not report any data being sent. However, when you instead use the external IP address (ex. 192.99.58.124:32400) the graph works correctly.
I would think that local traffic, that which is being transmitted over 127.0.0.1:32400 would show up as local on the graph, but I’ve not see that metric move at all.
@EldonMcGuinness Thank you for posting your resolution. This solved my problem as well!
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Glad to help!
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