Server Version#: 1.42.1.10060
Player Version#: 4.147.1
Hi,
I’m experiencing the following issue which I think is a bug. First some background:
I run official docker PMS (network mode “host”) on Synology DSM 7 with remote access permitted via the DSM built-in nginx reverse proxy. This means that both PMS and and the reverse proxy are in the same Synology host. The server is reached via HTTPS at “plex.domain.tld:443” and then the reverse proxy redirects to HTTP address “localhost:32400”. Also, headers such as X-Forwarded-For, X-Real-IP and X-Forwarded-Proto are being passed to PMS by the proxy. Finally, custom server URL is correctly set in the network settings.
Now the issue: I see no remote bandwidth shown in the graphs when a remote client is playing something, although their remote IP shows up correctly. This totally feels like a bug, because Plex is identifying the source as remote (correctly) but not detecting and showing any remote bandwidth usage.
Same issue. At one point it was working but now have the same behavior as described. Additional info that OP did not clarify: he is not seeing remote bandwidth OR LOCAL bandwidth. Bandwidth is completely omitted from the graph for remote connections.
If you’re willing, my DBRepair tool will rebuild the statistics_bandwidth table.
While your databases aren’t the typical 40-100 GB we see, the table itself might still be damaged.
If you get DBRepair, Stop the server, run the Deflate command, it will recreate the statistics_bandwidth table and its indexes (the common cause of nothing being reported).
Thanks, I’ve tried the DBRepair tool (actually I was already familiar with it, I had to use it once long ago to recover a corruption) and I did run the Deflate as you suggested but this didn’t fix the remote bandwidth not being reported unfortunately.
If Deflate didn’t do the job (no DB issues) then there is something misconfigured in there.
If no remote bandwidth being reported then PMS isn’t seeing it as remote then it’s not. (traffic from another IP on same LAN would be considered local. Not sure if loopback adapter behaves differently)
Don’t know how to help further with a proxy. sorry
However, as per my initial screenshot, the label correctly identifies the client as remote and the IP address displayed is correct (actual public IP of the remote client). It’s just the bandwidth graph that reports nothing, that’s why I’m thinking of a PMS bug.
