No dialogs despite a soundtrack with background noise being heard

Similar to No soundtrack/voices on some movies while audio works for most movies in that the “Turn the Beat Around” plays with no dialogs despite a soundtrack with background noise being heard. Other films I have been watching had sound. Most likely an issue with the preparation of that specific movie for online streaming.

Thank you for the report!
I’ve forwarded this to the right people.

Hi Otto,

Thank you for your swift reply and taking care of it: that is much appreciated.

I am just wondering if it would make sense for Plex to put some automated quality control around that, since it seems to happen from time to time. For example, doing several samplings to check that dialogs can be heard (e.g., when there are available subtitles). I would be curious to understand the root cause of it, being myself in the QA/testing domain.

I am really happy to see that you and Plex are caring about the topics in the forum.

Hi @OttoKerner, what is the status of this issue?