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All of a sudden my libraries are not showing up outside my home network. I have TDS Fiber with a Nokia ONT G-240G-A terminal and Eero Wi-Fi. I don’t know much about ports or anything. I have gone on the Plex server and verified that sharing is enabled but other than that not sure where to start…
Might be due to this: https://www.cloudflarestatus.com/
Thanks… but it’s started a few weeks ago. I am just now getting around to looking into it.
yes the same is happening with me this evening, It seems to be working on the firestick but any IOS device is showing up an error when looking up my personal library.
Edit:
After further testing my issue is related to the IOS app update. The libraries access is still available on Android and via a weblink. I’m hoping there is a new IOS update which corrects this issue soon.
Mine initially shows “Fully accessible outside your network” then goes immediately to " Not available outside your network"
Same issue here. Web, MacBook, iOS.
Any ideas???
That just means it’s not working to begin with.
First troubleshooting step should be to verify if your router / the opened port (assuming you have a manual port forward) is visible from outside your home network (using a service like canyouseeme.org). While doing that, also verify the public port seen by canyouseeme.org matches the WAN IP of your router!
Gonna assume you’ve been relying on UPnP then. Here are the steps for setting up port forwarding with an eero. If you need screenshots, let me know.
First go to the plex remote access page, click manually specify port and enter a port. I usually change it from 32400 to something else, even 32401. Hit apply. Also make note of the private ip on this page. Go to Network settings and uncheck “Enable Relay”
Now go to the eero app to create the forwarding rule and static ip.
Settings > Advanced Networking
On this page, you’ll see at the very top WAN ip, does it fall between 100.64.0.0 - 100.127.255.255? If so, you’re CGNAT. If not, does it match the ip here: https://canyouseeme.org/, it needs to. If they match, keep going. If not, you’re DoubleNAT and need to investigate that.
Click Reservations & Port Forwarding a few rows down in the app.
Click “Add Reservation” > select your server name/ip (noted earlier) > select Open Port > save reservation > give the rule a name, for first port enter the port you entered on the plex remote access page > click the toggle for different port > enter 32400 (always 32400) > select tcp > save. (If you used 32400 in plex vs setting a different one, the toggle will go back to unselected)
Back on the advanced networking page, find UPnP and make sure it’s disabled.
Test the port: https://canyouseeme.org. It should show success.
If so, test app.plex.tv off network. Does it work?
