No longer able to play videos with Plex server using a Roko

Plex Players Streaming Devices
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Server Version#:
Player Version#:
I have a plex media server running on my Mac that is running the latest version of Mac OS.

It has been up and running great for about 5 weeks but now all of sudden I can not play video files.

I have tried playing on 2 different TV’s using 3 different Roku devices on each (2 Roku sticks and 1 Roku Express)

The files start to load and when they get to 13% they seem to stop. Some times they will go to 33% and even occasionally the video will start to play. If it does start to play, within 5 minutes it will stop and reboot the Roku. All the Roku device have worked fine in the past and I do not have any troubles with any other apps on the Roku. All Roku’s have the lasted firmware updates.

Any help you can give me is much appreciated.

Thank you,

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Please provide these:

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Server Version#: 4.20.2
Player Version#: 6.4 - Build 10

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Server version is farther down on the left pane, click on General, under your actual Server Name…

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Version 1.18.6.2368

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