No longer have access to email. Can't reset Password

General Discussions
1

I have a plex pass associated to my plex server with an email address I no longer have access to, and since the security breach cannot reset my password.

I can log into the Plex Server, but if I try and reset my password it want’s the original password (which my password vault has, but Plex says is incorrect).

Any help greatly appreciated.

Phil.

2

Please go here: Contact | Plex

3

Thanks @dane22 I have completed the form, as per the link. (although changed the username and email address to the one I am having problems with), but have added in an email address I have access to (this account was the original account associated to the plex pass when I purchased it).

Hopefully this can be resolved.

4

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