jbrock
March 25, 2020, 10:48pm
1
Server Version#: 1.18.9.2571
Player Version#:
Hello,
Today I just updated my server to 1.18.9.2571 which I believe is the newest windows version. Since doing that, now any new media I add it will not match (whether I do Manual or Scan results in no match found).
Is it possible there is a problem with the new release?
I will attach the logs.
Thanks,
Plex Media Server Logs_2020-03-25_18-44-38.zip (3.8 MB)
2 Likes
Seems to be an issue. Long thread on it over here:
I’ve finished all the logs… Thank you all. The same errors are being returned.
These errors are the TMDB access keys being rejected.
Under PMS there is a Cache and a Plug-in Support/Data directory.
We went through this exercise once before with TheTVDB and their API.
Let’s give this a shot.
Stop PMS
Remove everything under Cache
Remove everything under Plug-in Support/Data
DO NOT remove Plug-in Support/Databases . This would kill the whole PMS.
Start PMS.
Refresh All Metadata th…
I’d like to close this in favor of that thread.
It’ll help me disseminate information more easily as well as gather info from everyone as we work through this problem.
Thanks in advance for your understanding.
C.