No matches found on all scans/manual

I’ve finished all the logs… Thank you all. The same errors are being returned.
These errors are the TMDB access keys being rejected.

Under PMS there is a Cache and a Plug-in Support/Data directory.

We went through this exercise once before with TheTVDB and their API.

Let’s give this a shot.

Stop PMS
Remove everything under Cache
Remove everything under Plug-in Support/Data

DO NOT remove Plug-in Support/Databases . This would kill the whole PMS.

Start PMS.
Refresh All Metadata through the GUI