No metadata download after reinstall onnew server

Plex Media Server Metadata & Adding Files
1

Server Version#: latest on 20.09.2019
Player Version#: latest on 20.09.2019

After re-installing server on new hardware can’t see any metadata downloaded and no any info for movie reflected, posters, descriptions etc

that’s what I see in logs:

Sep 20, 2019 20:30:16.340 [0x7fd521ffb700] ERROR - Metadata /system/agents/media/get request failed with code: 500: http://127.0.0.1:38291/system/agents/media/get?guid=com.plexapp.agents.thetvdb%3A%2F%2F357662%2F1%3Flang%3Den&mediaType=3&url=metadata%3A%2F%2Fseasons%2F1%2Fposters%2Fcom.plexapp.agents.themoviedb_96e68db027d53978632db2028810a41c934ff9e7

but why localhost in address?

2

got it
on Linux (Ubuntu 18) clear firectory /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-in Support/Caches and re-load all metadata

3

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