No metadata for new uploads

Server Version#: 1.41.6.9685
Player Version#:

hello.
I recently uploaded a couple of new series to the library, they got correct Names and Posters but no any additional metadata

The first:


the second:

but yesterday I uploaded a movie

and got all metadata

logs attached.
how to fix this?
Plex Media Server Logs_2025-05-13_13-25-47.zip (2.6 MB)

Hi.
no metadata and no match are for Russian movies/series only.
@BigWheel can you confirm these silent restrictions?

The first two screenshots you have are of Season 1 of those shows which do not have a specific summary in English or Russian as far as i can tell.

The show as a whole

Just Season 1

When you add multiple episodes of a TV show at once ( or within 21hours) they are combined into a single listing on the “Recently Added in TV Shows” hub. if all of those episodes are from a single season. You will notice under the poster is shows “Season 1” as opposed to “1 season

If it says something Season 1 or Season 8 it means when you click on that poster is is only opening that season, not the show a whole. In the same image an example is when added episodes of Season 4 of the show “When Calls the Heart” the Recently Added Row shows I added episodes of season 4 and if i click on that poster it will open season 4, but the Start Watching row/hub correctly shows that I only have 1 season of it because it represents the show as whole

In your screenshots or mine if you actually click on the title of the show (rather than the poster) it will take you to the show as a whole.

got it, thanks! I was very unclear for me to get the difference between shows description and season description for the shows with only one season.

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