No Picture or No Sound on HD broadcast recordings (sometimes)!

[e10kstarfire]

@sa2000

Is the problem specific to DVRs that are managed by and tuned by the Plex Tuner Service ? eg the Hauppauge DVRs, the old HD Homerun Dual DVR ?

Yes, the problem of not finding DVB-T2 (HD) channels during a scan is specific to the Plex Tuner Service.

The issue of blank picture/no sound is specific to using tvheadend/tvhproxy and NOT native tuners in Plex, and can be worked around via the fix I posted earlier in the thread.

@sa2000

If the DVR is managed by Plex Tuner Service when not using tvheadend and tvhproxy, could i please have debug server logs covering action of scan channels and then tuning the HD channels to show the issue

I can provide any logs you want but note the Plex Tuner Service does NOT find the HD channels with my card, which is an TBS 6985 Quad DVB-T2 tuner card. This is why I have to use tvheadend.

@sa2000

The Plex Tuner Service frequencies for the UK transmitters is not accurate due to the ongoing changes for 5G but the UK Full Frequencies transponder file does cover all 64 sets of frequencies - so if you test please do it with that selection during setup and channel scan

Yes I have tried full scans and also logged into the Plex docker, and configured the correct frequency, QAM etc in the .ini file for the DVB-T2 Mux but still it fails to find the HD channels. As per my earlier post I believe this is an issue with a PLP setting that Plex needs to do.