No pictures showing

Does anybody know why my pictures are not showing?


@goeiste said:
Does anybody know why my pictures are not showing?

Did you move the Plex data folder under Windows to a drive which is not formatted in NTFS or onto a network share?
https://support.plex.tv/hc/en-us/articles/201424327-Why-do-I-get-metadata-but-no-images-for-my-library-items-

You have selected source Database for movie in plex options ?


Now all my libarys are also gone?

@OttoKerner said:

@goeiste said:
Does anybody know why my pictures are not showing?

Did you move the Plex data folder under Windows to a drive which is not formatted in NTFS or onto a network share?
https://support.plex.tv/hc/en-us/articles/201424327-Why-do-I-get-metadata-but-no-images-for-my-library-items-

I did move my Decoder direrctory because my SSD harddrive kept on running full.

But my D:| disk is NTFS formatted

@trumpy81 said:
Open Plex and go to settings->server->help and click on the download logs button. Attach the .zip you download to your next post please.

Now also all my librarys are gone?

@goeiste said:
I did move my Decoder direrctory because my SSD harddrive kept on running full.

How did you tell Plex that you moved it?

Are you 100% sure that you only moved the subfolder
C:\Users\<username>\AppData\Local\Plex Media Server\Cache

and not also all the other subfolders underneath
C:\Users\<username>\AppData\Local\Plex Media Server ?

How much space is now left on drive C:\ ?

Side note:
Settings - Server - Network - (Show Advanced) - ‘List of IP addresses and networks that are allowed without auth’
contains ‘routable’/‘non-private’ IP addresses and is therefore ignored

@OttoKerner said:

@goeiste said:
I did move my Decoder direrctory because my SSD harddrive kept on running full.

How did you tell Plex that you moved it?

Are you 100% sure that you only moved the subfolder
C:\Users\<username>\AppData\Local\Plex Media Server\Cache

and not also all the other subfolders underneath
C:\Users\<username>\AppData\Local\Plex Media Server ?

How much space is now left on drive C:\ ?

Side note:
Settings - Server - Network - (Show Advanced) - ‘List of IP addresses and networks that are allowed without auth’
contains ‘routable’/‘non-private’ IP addresses and is therefore ignored

I did change it here: because only 1 gb left on my SSD C:\

My librarys are back but only showing pictures on new add items?

@goeiste said:
I did change it here: because only 1 gb left on my SSD C:

That’s correct then. All good :slight_smile:

My librarys are back but only showing pictures on new add items?

Moving the folders to the other drive did destroy the ‘symbolic links’ perhaps.
I think you have to refresh the affected movies.

@OttoKerner said:

@goeiste said:
I did change it here: because only 1 gb left on my SSD C:

That’s correct then. All good :slight_smile:

My librarys are back but only showing pictures on new add items?

Moving the folders to the other drive did destroy the ‘symbolic links’ perhaps.
I think you have to refresh the affected movies.

Indeed I had to referesh them. How stupid and easy could it have been.
Thank you!