no server access

Plex Media Server
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1

I had a PLEX server on windows 10 with one user. After the HDD was broken, I have installed it again on a NAS, but when I log in, it keeps looking for the old server that no longer exists, and what I want is to mount a new one with that user. how can I do it?

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2
  • make sure to connect to your new server through its local IP address in order to complete the setup (e.g. naming the server and linking it to your Plex account).
  • you can remove the old server from the list of authorized devices in your account settings
    https://app.plex.tv/desktop/#!/settings/devices/pms
3

The old server does not appear in authorized devices

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4

That is the old server that was in a windows 10 that no longer exists … but I can’t find how to remove or edit it
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5

Do you get an option to remove that entry from the Settings menu when clicking the context menu on the TBECAM server entry (settings sidebar)?

6

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I don’t have that option. it only allows me to retry the connection

7

My point/question was about your Settings (:wrench: icon at the top-right of the Plex web app)

8

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