No Server Setup

Plex Media Server NAS & Devices
1

Server Version#: Version 3.20.7 Ubuntu 21.04 (GNU/Linux 5.11.0-22-generic x86_64)
Player Version#: N/A

I had a working version of plex, I had to rebuild server. Before I started to build server I connected to plex via my laptop and deleted everything. I then Built server and now I can not see my ne server in plex and can not add it. I have port 32400 open on fire wall pointing to my plex server IP.

2

Stupid questions first…
Are you accessing the new server through its local IP and from within the same subnet?

3

yes and also from plex url as well but no different.

4

here is my log file if it will help

[
{
“type”: “info”,
“host”: “192.168.0.4:32400”,
“userAgent”: “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.70 Safari/537.36 Edg/92.0.902.30”,
“browser”: {
“platformVersion”: “0”,
“id”: “edge”,
“name”: “Microsoft Edge”,
“version”: “92.0”,
“platform”: “Linux”,
“platformID”: “linux”,
“platformModifierKey”: “ctrl”
},
“version”: “4.57.4”,
“primaryServerUrl”: “https://86-181-79-196.02aa525c440b4a9da961939bcecafe77.plex.direct:32400/”,
“primaryServerAuthToken”: true,
“username”: “IBennington”,
“cloudUrl”: [
{
“scheme”: “https”,
“address”: “plex.tv”,
“uri”: “https://plex.tv”,
“testState”: “connected”,
“isBundled”: false,
“isFallback”: false,
“relay”: false,
“isUntested”: false,
“isPending”: false,
“isConnected”: true,
“isUnauthorized”: false,
“isUnavailable”: false,
“isFailed”: false,
“isAborted”: false,
“isLoopback”: false,
“isPrivate”: false,
“isHttps”: true,
“isSecure”: true,
“isPlexDirect”: false,
“currentTest”: null,
“sources”: [
{
“id”: “internal”
}
]
}
]
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Connections] Testing all 1 connection(s) for [Loopback]”,
“time”: “2021-07-05T13:09:21.096Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Waiting for initial servers = [Loopback]”,
“time”: “2021-07-05T13:09:21.097Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Commands] Executing testServerConnection”,
“time”: “2021-07-05T13:09:21.099Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Connections] Retrying connection tests for [Loopback] in 12 seconds”,
“time”: “2021-07-05T13:09:21.099Z”
}
]

5

I may have found a reason why its happening but not the solution, when I try and connect local IP 192.168.0.4 it tells me this IP is not registered but my Internet IP does not give me that message, I was thinking if I can find a way of un doing that then it would ask me to register again and all would work.
Its almost like I dont have Admin Rights as I can not see the server tab anyware yet I am using my admin account

6

Sorry for the late response… busy day.
When you write you deleted everything, I suppose that included the Plex data directory or at least the preferences file?

What’s that error message you get when you attempt to open the local IP?

7

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