Lost access to my Server files

Plex Media Server NAS & Devices
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Server Version#: 1.23.3.4707-6000
Player Version#:

I have lost all my NAS links in Plex. It started with my Synology server not being recognised, then after (probably making the mistake of) removing my server from Plex then trying to reload it, it cannot fins anything.

I have checked the settings but cannot find anywhere to re-add my server.

In Synology’s DSM Package Center, Plex is available, and I can open Plex directly from the package centre but there does not seem to be any way that I can add the server back in anywhere in the Plex settings.

What am I doing wrong?

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I have the same issue but not with Synology but with Truenas I had to rebuild my server and made the same error now I can not get it to show me my server to add it back :frowning:

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Lets hope we can both learn the solution!

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I may have found a reason why its happening but not the solution, when I try and connect local IP 192.168.0.4 it tells me this IP is not registered but my Internet IP does not give me that message, I was thinking if I can find a way of un doing that then it would ask me to register again and all would work.
Its almost like I dont have Admin Rights as I can not see the server tab anyware yet I am using my admin account

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Many thanks for everyone help.

The solution was a lot less complicated than thought, I was tring to get it working from work over VPN connection to home, it worked as soon as I went to the ip:32400/web while on the lan at home.

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Hi @trumpy81

I have attached Logs.zip as requested. Hope this helps.

Logs.zip (8.2 MB)

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OK thanks for working on this @trumpy81

Screenshot 2021-07-06 at 10.23.03 AM
Screenshot 2021-07-06 at 10.23.03 AM897×557 77.6 KB

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Hi @trumpy81,

I have tried everything you have suggested above and still cannot get Plex to find my server.

Not sure what to do now.

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Sorry for the late response. I have decided to change from Plex to Emby, and have been setting that up on my server and computers.

Though there are things I do not like about it, I do find that the ability to play .mkv files outweighs the few minor dislikes.

Thanks very much for your help though trumpy81, its very much appreciated.

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