No servers found - Resolution Error

Dev Community Apps & Creations
1

Hi All,

Can someone help me out here.

I have setup a new Lubuntu server 15.10 and have everything installed correctly as far as i can see, however i am getting the following error in the logs when i attempt to access the server

21:55:20 PlexAPI: Servers (local, plex.tv, MyPlex): 1
22:00:26 PlexAPI: ***
22:00:26 PlexAPI: poke plex.tv - request Plex Media Server list
22:00:26 PlexAPI: ***
22:00:42 PlexAPI: No Response from Plex Media Server
22:00:42 PlexAPI: We failed to reach a server. Reason: [Errno -3] Temporary failure in name resolution
22:00:42 PlexAPI: Traceback:
Traceback (most recent call last):
File “/usr/lib/PlexConnect/PlexAPI.py”, line 406, in getXMLFromPMS
response = urllib2.urlopen(request, timeout=20)
File “/usr/lib/python2.7/urllib2.py”, line 154, in urlopen
return opener.open(url, data, timeout)
File “/usr/lib/python2.7/urllib2.py”, line 431, in open
response = self._open(req, data)
File “/usr/lib/python2.7/urllib2.py”, line 449, in _open
‘_open’, req)
File “/usr/lib/python2.7/urllib2.py”, line 409, in _call_chain
result = func(*args)
File “/usr/lib/python2.7/urllib2.py”, line 1240, in https_open
context=self._context)
File “/usr/lib/python2.7/urllib2.py”, line 1197, in do_open
raise URLError(err)
URLError: <urlopen error [Errno -3] Temporary failure in name resolution>

22:00:42 PlexAPI: Servers (local, plex.tv, MyPlex): 1
22:01:21 PlexConnect: Shutting down.
22:01:21 WebServer: Shutting down (HTTPS).
22:01:22 WebServer: Shutting down (HTTP).
22:01:23 DNSServer: Shutting down.
22:01:23 PlexConnect: shutdown

2

loglevel=High?
Router/DNS set up to allow bind to local addresses?
Ist there a difference signed in/out in myPlex?

3

Hi baa,

I will have to get back to you with the extra log details - it is set to standard right now. Routing hasnt changed in a couple of years. myPlex sign-in is the same as it has been for years. Interestingly when i look a the settings when i sign out of plex there is a server listed, however i can’t access any library items. When i sign in i have no servers listed in the settings and of course have no content available.

4

Hi baa

ok i have now enabled high logging and run the same test and here is a link to the log here: https://www.dropbox.com/s/wj1m276m3mq0ym1/PlexConnect.log?dl=0

5

Looks like your router doesn’t allow “bind to local addresses”, in this case 192.168.14.253.

Eg. http://en.avm.de/service/fritzbox/fritzbox-7390/knowledge-base/publication/show/663_No-DNS-resolution-of-private-IP-addresses/

Talked about it earlier. Is that possible?

6

Thanks baa, that is got in looking at all my networking and i have found a few issues - thanks again for your time and help :slight_smile:

7

Thanks baa, that was exactly my problem. I’ve been wondering for a while why PlexConnect did not work anymore. I added plex.direct as exeption in the network settings of Fritz!Box.