No Skip Intro Option in current Plex Server on docker

Server Version#:1.21.3.4021
Player Version#: 4.52.1 (Web app)

I’m using the latest Plex Server Version in a docker container, but there is no option to detect intros even though it should be there.

Plex Media Server Logs_2021-02-14_02-07-09.zip (4.9 MB)

Have you pressed the SHOW ADVANCED button on that page?

Yes in the picture I’m showing the advanced options

It is under Manage>Libraries>TV Shows

If I go to manage>Library and edit on the TV Shows there’s no intro skip feature presented.
Also this article of plex suggests that it should be in settings>library:
Skip TV Show Intros

It looks l you are either not use a plex account that has a plexpass subscription attached to it to manage the server, or the server isn’t seeing that you have a plexpass.

As skip into requires a plexpass sub to show up.

P.S.: please turn off verbose logging next time you want to share logs

Hopefully not overstating the obvious?

Did you scroll down to the bottom of that page?

yes i did scroll through that ^^

Would you mind turning VERBOSE logging back OFF?
Verbose only makes our job more difficult for the vast majority of cases hence why the default is off.

After saving those changes,
Please restart PMS.
Wait 2 minutes , allowing it to remain idle,
Download the logs again
Attach the ZIP again please.

Sry for the verbose logging, I did recreate my container since its only a docker and made sure to use the claim feature to connect it to my plex pass user. since there is still no skip intro feature but its seems to be up to date, I guess its a general problem with my setup. if helpful, I used the plexserver docker image by linuxserver io: linuxserver/plex

Plex Media Server Logs_2021-02-16_00-12-36.zip (4.2 MB)

for a long time now, i tried around with linuxserver as well as plexinc docker image but did not get any results. Could it maybe be that somehow the server thinks, that it cant use plex pass features? when beeing in my profile, I see the plex pass symbol, but under Settings > General I see the same account but no plex pass symbol. Is there a way to verify that the server can use plex pass features? I also noticed that watching media on the server of a friend does not give me the skip intro buttons, but it shows for him. Is this normal behaviour?

@spacemoehre

The Skip -Intro depends on the player (from what I know). I believe all players should have it.

I apologize I’m not 100% versed with each player.

@ChuckPa I tried both windows cli and web app, both should work

I need to setup a library with Skip Intro enabled to check.

Please give me a bit to do this.

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