No sound in max playback settings ps4

Plex Players Gaming Consoles
1

I have this issue, some movies/tv dont have sound in playback max settings quality.
per example:
https://pastebin.com/6EUDBbTU

This is in PS4. In the computer works fine in playback max setting.
If i lower the quality setting it works fine.

i cannot see the tv/movie in great quality becasue i have to lower the setting.

2

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