Server Version#: 1.13.5.5332 - Windows 10 x64
Player Version#:
Hello, Plex for Android world 7.5.0.6642 (debug: false)!
09-11 15:22:55.679 i: Manufacturer: Amlogic Device: q9377 Model: S912 Product: q9377 Version: 7.1.2
Videos that have EAC3 5.1 or AC3 5.1 audio play on the Plex client but have no audio/sound.
I have android TV box with HDMI straight to TV, no receiver or anything. Passthrough is disabled (tried both).
Other videos play fine with sound, AAC for example no issues…
I grabbed the client logs via Network logging option and saved the server logs.
ozark is a good search word for these logs, that is the video i played to reproduce the issue date/time
09-11 15:25
H96 Pro Plus - Plex Client Log after issue.txt (353.4 KB)
Plex Media Server Logs_2018-09-11_11-44-39.zip (1.9 MB)