No sound with videos that have eAC3 audio. All other audio codecs playback just fine. Fully direct playback

Server Version#: 1.18.4.2171
Player Version#: 1.6.3.1009-57cf57c8

This is “Plex” for Windows. I tested with many different files but they did not play back any sound if they had eAC3 audio. I checked the dashboard and tautulli for good measure, but nothing is ever being transcoded, it’s direct playback every time.

I tested this on Plex Media Player and the sound plays back fine, but now that desktop mode is no longer supported I cannot use it anymore.

Plex Media Server Logs_2020-03-07_16-43-34.zip (3.8 MB)

Thank you if you can help with this

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