"No soup for you" / Setup Not Running (sending me to the standard app.plex.tv interface instead)

Plex Media Server NAS & Devices
1

Server Version#:1.21.1.3876-3c3adfcb4
NAS: Nimbustor (AS5304T)

So I installed PMS through Asustor’s app portal but instead of the setup screen (as shown in the guides) whenever I open the app (http://NASIP:32400/web it says “No soup for you! You do not have access to this server”.
If I then log out of my account and back in, it just takes me to the standard app.plex.tv interface. If I go to the ‘Your Media’ section I just get the standard page telling me to ‘Get Plex Media Server’ (as if I’m not accessing it through my server).
I have tried restarting my NAS + reinstalling the app, but it hasn’t made a difference. I have also done a fair bit of research but creating this post but can’t find a solution.

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