No soup for you! - when trying to reclaim Plex Media Server

Plex Media Server Desktops & Laptops
1

Hi,

I removed my Plex Media Server from ‘Authorized Devices’ along with various others in an attempt to spring clean. But now I’m no longer able to access home content, in particular, Live TV. It looks to be to do with the server now being unclaimed.

I’ve tried to find ways to reclaim it, including reinstalling (using the snap) but I get ‘No soup for you!’ when I do. Even tried removing ‘/var/snap/plexmediaserver/common/Library/Application\ Support/Plex\ Media\ Server/Preferences.xml’.

Server Version#: 1.18.6.2368-97add474d

[ubuntu@plex ~]$ snap list
plexmediaserver 1.18.6.2368-97add474d 57 stable plexinc✓ -

2

What has worked for me in the past is to login on the PMS server it’s self using it’s ipaddress:32400/web

3

Yep, already tried. I get the URL:

http://ip:32400/web/index.html#!/setup/2c774cfc625bc4b3aea2d46710dcf1756b7d4912

which gives me the no soup for you…

4

your trying it from a browser right on that system?

5

Ended up doing this:

$ ssh -L 32400:localhost:32400

Then locally on the browser:

http://localhost:32400/manage

1 Like
6

glad you got that fixed…

7

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