No soup for you! You do not have access to this server

Plex Server Version 1.13.8.5395
Server Version#: FreeNAS-11.2

Plex was working fine for me running in an iocage jail.

I upgraded it which resulted in the error I describe below. Thinking the problem could be in the upgrade I deleted the jail and recreated it again with a fresh install of plex.

Each time I reinstall I get the same issue.

When I first install Plex I can see my server locally and I can play the media files. Everything seems to be working fine except that I get an orange band across the top of the screen saying that I need to claim the server. As soon as I claim the server it disappears and I get the subject error. From then on I cannot see my server from Plex.

I can ping the server IP fine, and all my other apps such as sonarr etc all work fine. It is only Plex that I am having a problem with.

I have searched this forum and others for similar error messages but non of the solutions worked for me.

I attach the log Plex Media Server.log (211.5 KB)

I have reinstalled twice and get the same issue each time.

Any help appreciated.

I am in the same boat. It just started happening this morning. What a pain. I can’t figure out how to get around it yet either.

I gave up trying to fix this and installed the Plex Plugin from the 11.2 GUI. This gave me a clean version of Plex and I set everything up from scratch again.

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