No sync option or settings on Android App

Server Version#: 1.21.0.3616
Player Version#: 8.10.0.21911

I have the android app installed on my chromebook. I have been able to sync for a long time, but recently the sync option simply went away. I have uninstalled and re-installed 3 or 4 times. THere is no sync option on any of my media, no sync option in my settings. There is the “Downloads & Sync on device” option in the menu. When I click on it, it opens and says that there is no media. When I click on “Manage” in the top right, the app crashes. I have the storage permissions turned on in the app settings. I cannot figure out what the problem is. Why would there be no sync option in the app?

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.