Sync/Download option missing from Android Plex app on Pixelbook (Chromebook)

I use the Android app on my Pixelbook so I can sync for offline playback when I am traveling.

The Sync/Download option has disappeared from my media. It is still on the Android app on my phone when on the same wifi in the same house (so I know where it should be), but it is no longer visible on the 3 dots menu on media when running the app on my Pixelbook. It USED to be there but seems to have disappeared.

Everything else seems to work. I have tried to uninstall/reinstall and logging out/logging in. I am a Plex Pass lifetime member. The only issues I see is that the app crashes when I click the Manage button after selecting Downloads and Sync (which is empty) and when I click on the More option when customizing the menu, there is a red OFFLINE tag about halfway down (but media plays fine, so I am not offline).

I am on the most recent server version and have tried both the most recent Android app version and the beta Android app.

Any ideas?

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19 posts were merged into an existing topic: Synced content disappeared with latest updates (chromebook)

A post was merged into an existing topic: Synced content disappeared with latest updates (chromebook)