Server Version#: FreeNas 11.1 Player Version#: 3.79.0 When I go into the web app on the plex website and try to play an mkv file, it says “playing this type of media is unsupported.” I have another server I can connect to and it’s doing the same thing.

Do you experience the same behavior when accessing those videos from a different client or browser? I’ve just tested it and my MKV played fine in Safari on iOS 12

Hi thank you for the reply, I have. I tried using other browsers on my phone, but it does the same thing. Chrome, Firefox and internet explorer. I’m running an older version of iOS though so I think my problem might be that. Version 10.3. I never upgraded to a new version because I didn’t want …

I also noticed recently that none of my iOS 12.1 devices (iPad and iPhone) can playback mkv files anymore from Safari web browser. I downloaded Chrome but that didn’t help. I noticed MP4 video files play fine, unfortunately my library consists of 99,9% mkv files so that doesn’t help me much …

Yes I’m having the same issue. Unfortunately almost my whole library consists of mkv files. I’ve put a lot of work and time into my library so I really don’t want to redo everything. I noticed this error occurred when Plex discontinued its cloud service. I’ve tried almost everything to resolve th…

I have a Lifetime Plex Pass so I have the Plex app on my devices but I have some iOS friends on my server that have playback issues. Last time I checked, it was working fine on iOS, but not anymore. I would like to know if Plex has intentionally stopped the possibility of streaming mkv videos on iO…

[image] tom80H: Do you experience the same behavior when accessing those videos from a different client or browser? I’ve just tested it and my MKV played fine in Safari on iOS 12 @tom80H , I was able to replicate the error “playing this type of media is unsupported” right off the bat using ht…

@tom80H : any input from your side as a moderator? Any input or information about mkv playback on iOS 12.x devices would be greatly appreciated.

Just read this post: Web Client error IOS devices Finally a Plex employee stepped forward and mentioned they’re aware of this issue and are working on a fix.

This issue is finally solved in Plex Web 3.91.0: Fixed ‘Streaming this media is unsupported’ error in iOS Safari [image] Plex Web Announcements 3.91.0 NEW: Display averages and totals on dashboard graphs Added modal explaining no Chromecast support for http-hosted app…

Not able to play MKV files on Plex web app on iOS devices

General Discussions

ddefauville March 29, 2019, 5:04pm 10

This issue is finally solved in Plex Web 3.91.0:
Fixed ‘Streaming this media is unsupported’ error in iOS Safari

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Not able to play MKV files on Plex web app on iOS devices

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