Server Version#:1.24.3.5033
Player Web Version#:4.63.0
Plex for Windows Version#:1.35.1.2632-c6783c78
I cannot seem to grasp how to get a movie with foreign parts only to play those subtitles without having to manually select it from the subtitle dropdown for that movie. My end goal is to have these auto forced for anyone that watches these movies through the Web player or Windows player.
I have read so many posts my eyes are scrambled and I must be missing the obvious?
Thank you in advance for any help.
To start my server settings are as follows:
Under agents > Movies > Local Media Assets are up top
Under languages >
Example movies I have are District 9, Extraction, Polar
I was under the impression/understanding that in order for this to work automatically in Plex (not selecting it manually on the info screen) those settings on the server need to be like above and the media files need to have their audio stream labeled in English and the subtitle file labeled correctly for the language and have a forced flag.
Using MediaInfo, the audio stream is showing English >
For each of the Subtilties they are the same name as the movie, in the same folder with the ending extensions like so: Movie.en.forced.srt
Again, the only way for me to have this show those subtitles during foreign audio is me selecting the English FORCED manually (I have tried naming the subtitle with ENG.FORCED.SRT but the subtitle in Plex is then shown as UNKNOWN and not like in the below picture.)
There has to be something I’m not dong correctly or missing. Truly I want this to happen so that others don’t have to manually select this on their player too.
You did everything right.
Except your 3rd screenshot is showing the server language preference.
This one is only used when the server is not signed in to a plex.tv user account.
Thank you @OttoKerner for the response - I believe I understand that language preferences can be changed by each user account in the player (web) under General, but will fall initially to the servers preference if it is not changed correct?
Does this then affect the servers ability to auto force subtitles?
If I did everything correctly, how do I get Plex to auto selecting/forcing Foreign only subtitles? I’m trying to find troubleshooting paths or things I need to try to get this to take proper.
It’s aggravating that Plex isn’t doing what I read Plex should/can do. Now I do realize I can use tools to mix in the subtitles, but would rather not if there is supposed to exist a way to do it natively.
Make the same settings which you already did on the server level
in the account settings of each user.
Automatic track selection will only happen, the user has not already touched the subtitle selector of the video in question.
The last manual selection will always “stick”.
@OttoKerner Not sure how I missed your reply in email, but good thing for checking.
I think maybe your last statement could be the key for why it seems nothing is working for automatic selection and don’t remember reading any of this in the material. Since automatic selection isn’t working for me at the browser level or the player because I have touched the subtitle selector (to see if the .srt files I was doing would even work).
“Automatic track selection will only happen, the user has not already touched the subtitle selector of the video in question.”
Could this be the red herring that has eluded me on why it won’t work?
You can test this theory:
perform the Plex Dance with one item and see if the appropriate audio and subtitle streams are being selected after it has been added back into the library.
