Server Version#: 1.40.0.7998-c29d4c0c8
Hello, I need some help figuring out how to get Plex working again. Long story short, I had a major issue with my previous setup and had to wipe it out. It’s completely gone, but I had my media backed up so after setting up a fresh system I’m ready for Plex again. The original Plex server was running on Linux; the new one is on Windows. It’s using the same hardware; There is nothing left of the original OS installation, it was all completely wiped.
I installed Plex Media Server after a fresh Windows 10 install and opened it. I’m logged into my account via browser. On first opening I got an “initializing” message followed by “something went wrong” and if I close/re-open I get “not authorized” after selecting my profile. Mine is the admin, my wife has her own which will open fine but is only a managed account so can’t add the new libraries from there. When I log in from the web page to manage my account, pressing “+ Your Media” from the home page asks me to install the media server software.
I followed the support page’s recommendation of removing certain registry entries but this didn’t change anything. I also tried removing the old server and web logins from the authorized devices page, which didn’t change anything. I changed my password, still no dice. I also uninstalled the media server software, rebooted the PC, and reinstalled it, no change at all. I completely wiped the install and registry entries, nope. After hours of messing around with it and nothing else working, I completely deleted my Plex account and started a new one; STILL the same issue.
This leads me to believe there is something else via my network preventing this from working, but I don’t recall making any network adjustments to get Plex working to begin with and upon reviewing my router’s settings I couldn’t find any evidence of this.
