Helo I am running my QNAP NAS in a datacenter 800kms away from my home.
I am trying to set up my plex server remotely from my home IP but of course I am having the classic message “Not authorized”. NAS is using a different subnet & IP.
Of course I tried to log in SSH and curl -X post with my “claim token” but unfortunately “401” error persisting.
I didn’t find the answer on the forum. Is there any solution for set up a PMS when we are not using localhost ?
You had 11 " NAS118D09" instances of Plex. (Uninstall - reinstall without deleting old ones)
This alone will cause confusion
What you can do now to reclaim it on QNAP:
Create a shared folder, anywhere you want, named PlexData (this exact case)
Restart PMS once then stop it.
Install the QNAP Text Editor app if you don’t already have it.
Open PlexData → Plex Media Server
Right-click on Preferences.xml → Open with Text Editor.
In the Text editor, find and carefully remove the following Name="Value" pairs without damaging other preferences in there.
– PlexOnlineUsername
– PlexOnlineToken
– PlexOnlineMail
– PlexOnlineHome
Save the file.
Now you can start Plex and, using the curl method on the QTS SSH command line like you did before.
Hello,
thanks for your prompt support but still “not authorized”. That is quite strange. I request assistance from the technicians of the DC where the NAS is hosted, and they also failed.
Container was a valuable option but system is running on a 32bits ARM cpu … so impossible! I am quite stuck as it’s also impossible to change the OS for FreeNAS as it’s requesting 64bits minimum.