Not receiving verification email

General Discussions
1

I want to enable 2FA on an older plex-pass account that hasn’t been in active use for quite some time and need to verify the email address first. I suspect the email address is on your blocklist for bouncing in the past, as I had mistakenly removed its @outlook.com alias. It’s active again as of last evening.

Please DM me, and I’ll provide the specific account in question.

Thanks!!!

2

You’ll need to create a ticket with our Accounting/Billing team here:
https://www.plex.tv/contact/?option=plex-pass-billing

3

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