Seen this discussed in other places but not for win 11. I did the password change today which went fine; re-linked to my two Samsung TV’s ok ; but upon going into my server from plex media player or the tv’s I cannot access my media on any of my 5 hard drives. Keep getting told to get the server w…

Same as in the other threads – there’s no rocket science to it :wink: Open the Plex Media Server’s bundled web app in your browser using http://127.0.0.1:32400/web (from the same machine) Navigate to Settings > [Server Name] > General Click the Claim button at the center of this page.

FWIW - I was having this problem too. I was opening Plex Media Server from a browser, but not from the system tray. Once I used the try it found my server

No CLAIM button shows up on this page. Could add image of page but unsure how to add it here.

I have always accessed from system tray using media player app

The player app will only see your server after it’s been linked to your account.

At this stage with no claim button, how do I re link to account

Lot of reading and floundering but managed to get the server running again; can see all my folders on media player and the one tv so far. Big issue left is that I am not seeing “pinned” folders at all. Just don’t come up on the side bar. Still digging but any ideas on this final issue would be ap…

[image] alanbessey: ig issue left is that I am not seeing “pinned” folders at all. If your experimenting somehow included deleting stuff from the registry, you probably have deleted your server’s identity. Which means that your libraries now have a different identity too. Since some of your…

That worked!! Thanks to all!! Another good thing about these issues is that I learned a lot more about PLEX :grin:

Not seeing server win 11

Plex Media Server

OttoKerner September 10, 2025, 4:45am 8

Use this method then: Unable to access server after password reset - #116 by OttoKerner

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Not seeing server win 11

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