Not working, no errors in logs - how does this work?

I have been trying to the thetvdb agent to work - even going so far as to trying to manually adds the tvdb.id file to the folder - nothing seems to come up with a result or match.

If I search for something (anything) it comes back with a blank row or result (which has no name or text)

any ideas?

Here are the logs for the agent…

2016-02-07 21:16:31,179 (7f3dccee0740) : INFO (core:349) - Starting framework core - Version: 2.6.3, Build: 7efd046 (Fri Jan 22 09:47:50 UTC 2016) 2016-02-07 21:16:31,179 (7f3dccee0740) : DEBUG (core:361) - Using the elevated policy 2016-02-07 21:16:31,179 (7f3dccee0740) : DEBUG (core:450) - Starting runtime component. 2016-02-07 21:16:31,183 (7f3dccee0740) : DEBUG (core:450) - Starting caching component. 2016-02-07 21:16:31,183 (7f3dccee0740) : DEBUG (core:450) - Starting data component. 2016-02-07 21:16:31,183 (7f3dccee0740) : DEBUG (core:450) - Starting networking component. 2016-02-07 21:16:31,204 (7f3dccee0740) : DEBUG (networking:282) - Loaded HTTP cookies 2016-02-07 21:16:31,205 (7f3dccee0740) : DEBUG (caching:108) - No info file found, trashing the cache folder 2016-02-07 21:16:31,207 (7f3dccee0740) : DEBUG (networking:450) - Setting the default network timeout to 20.0 2016-02-07 21:16:31,208 (7f3dccee0740) : DEBUG (core:450) - Starting localization component. 2016-02-07 21:16:31,208 (7f3dccee0740) : INFO (localization:408) - Setting the default locale to en-us 2016-02-07 21:16:31,208 (7f3dccee0740) : DEBUG (core:450) - Starting messaging component. 2016-02-07 21:16:31,209 (7f3dccee0740) : DEBUG (core:450) - Starting debugging component. 2016-02-07 21:16:31,210 (7f3d9f7fe700) : DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/system/messaging/clear_events/com.plexapp.agents.thetvdb' 2016-02-07 21:16:31,210 (7f3dccee0740) : DEBUG (core:450) - Starting services component. 2016-02-07 21:16:31,212 (7f3dccee0740) : DEBUG (core:450) - Starting myplex component. 2016-02-07 21:16:31,213 (7f3dccee0740) : DEBUG (core:450) - Starting notifications component. 2016-02-07 21:16:31,417 (7f3dccee0740) : DEBUG (accessor:68) - Creating a new model access point for provider com.plexapp.agents.thetvdb in namespace 'metadata' 2016-02-07 21:16:31,424 (7f3dccee0740) : DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes' 2016-02-07 21:16:31,452 (7f3d9f7fe700) : DEBUG (services:265) - Plug-in is not daemonized - loading services from system 2016-02-07 21:16:31,452 (7f3dccee0740) : DEBUG (runtime:1117) - Created a thread named 'load_all_services' 2016-02-07 21:16:31,454 (7f3dccee0740) : DEBUG (runtime:1117) - Created a thread named 'get_server_info' 2016-02-07 21:16:31,454 (7f3d9e7fc700) : DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400' 2016-02-07 21:16:31,454 (7f3dccee0740) : DEBUG (core:150) - Finished starting framework core 2016-02-07 21:16:31,455 (7f3d9f7fe700) : DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_' 2016-02-07 21:16:31,455 (7f3dccee0740) : DEBUG (core:560) - Loading plug-in code 2016-02-07 21:16:31,798 (7f3dccee0740) : DEBUG (core:566) - Finished loading plug-in code 2016-02-07 21:16:31,798 (7f3dccee0740) : DEBUG (agentkit:1104) - Creating new agent class called TVDBAgent 2016-02-07 21:16:31,799 (7f3dccee0740) : DEBUG (agentkit:922) - Updating agent information: [{'media_types': ['TV_Show'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'languages': ['en', 'fr', 'zh', 'sv', 'no', 'da', 'fi', 'nl', 'de', 'it', 'es', 'pl', 'hu', 'el', 'tr', 'ru', 'he', 'ja', 'pt', 'cs', 'ko', 'sl'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': False, 'name': 'TheTVDB'}] 2016-02-07 21:16:31,800 (7f3dccee0740) : DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/messaging/function/X0FnZW50U2VydmljZTpVcGRhdGVJbmZv/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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_' 2016-02-07 21:16:31,817 (7f3d9e7fc700) : DEBUG (core:538) - Machine identifier is 1d1b5bfa37747c58d8b83e261aec89c02d6e819d 2016-02-07 21:16:31,817 (7f3d9e7fc700) : DEBUG (core:539) - Server version is 0.9.15.2.1663-7efd046 2016-02-07 21:16:31,902 (7f3d9f7fe700) : DEBUG (services:362) - Loaded services 2016-02-07 21:16:31,907 (7f3d9effd700) : DEBUG (services:438) - No shared code to load 2016-02-07 21:16:31,921 (7f3dccee0740) : INFO (datakit:93) - Loaded the dictionary file 2016-02-07 21:16:31,922 (7f3dccee0740) : INFO (core:611) - Started plug-in 2016-02-07 21:16:31,922 (7f3dccee0740) : DEBUG (socketinterface:160) - Starting socket server 2016-02-07 21:16:31,923 (7f3dccee0740) : DEBUG (runtime:1117) - Created a thread named 'start' 2016-02-07 21:16:31,923 (7f3dccee0740) : INFO (socketinterface:184) - Socket server started on port 44475 2016-02-07 21:16:31,923 (7f3dccee0740) : INFO (pipeinterface:25) - Entering run loop 2016-02-07 21:16:31,923 (7f3dccee0740) : DEBUG (runtime:717) - Handling request GET /:/prefixes 2016-02-07 21:16:31,925 (7f3dccee0740) : DEBUG (runtime:814) - Found route matching /:/prefixes 2016-02-07 21:16:31,925 (7f3dccee0740) : DEBUG (runtime:924) - Response: [200] MediaContainer, 151 bytes 2016-02-07 21:16:31,928 (7f3d9e7fc700) : DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.agents.thetvdb/prefs 2016-02-07 21:16:31,943 (7f3d9e7fc700) : DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.agents.thetvdb/prefs 2016-02-07 21:16:31,944 (7f3d9e7fc700) : DEBUG (runtime:88) - Sending packed state data (107 bytes) 2016-02-07 21:16:31,944 (7f3d9e7fc700) : DEBUG (runtime:924) - Response: [200] MediaContainer, 138 bytes 2016-02-07 21:16:36,924 (7f3d9effd700) : INFO (datakit:131) - Saved the dictionary file