Just to provide a little more detail, if you look in the logs you’ll see errors like this:
2019-11-16 11:35:48,246 (1670) : DEBUG (networking:166) - Requesting 'https://thetvdb.com/banners/_cache/posters/74205-14.jpg'
2019-11-16 11:35:48,315 (440) : ERROR (networking:219) - Error opening URL 'https://thetvdb.com/banners/_cache/posters/74205-5.jpg'
2019-11-16 11:35:48,315 (440) : INFO (logkit:16) - HTTP Error 403: Forbidden
2019-11-16 11:35:48,365 (440) : DEBUG (networking:166) - Requesting 'https://thetvdb.com/banners/_cache/posters/74205-12.jpg'
2019-11-16 11:35:48,387 (394) : ERROR (networking:219) - Error opening URL 'https://thetvdb.com/banners/_cache/posters/74205-8.jpg'
2019-11-16 11:35:48,387 (394) : INFO (logkit:16) - HTTP Error 403: Forbidden
2019-11-16 11:35:48,427 (394) : DEBUG (networking:166) - Requesting 'https://thetvdb.com/banners/_cache/posters/74205-15.jpg'
2019-11-16 11:35:48,460 (c58) : ERROR (networking:219) - Error opening URL 'https://thetvdb.com/banners/_cache/fanart/original/5c44e65a56b53.jpg'
2019-11-16 11:35:48,509 (c58) : DEBUG (networking:166) - Requesting 'https://thetvdb.com/banners/_cache/fanart/original/5d2fb1decbed4.jpg'
2019-11-16 11:35:48,530 (ce8) : ERROR (networking:219) - Error opening URL 'https://thetvdb.com/banners/_cache/posters/74205-13.jpg'
2019-11-16 11:35:48,532 (ce8) : INFO (logkit:16) - HTTP Error 403: Forbidden
2019-11-16 11:35:48,589 (1670) : ERROR (networking:219) - Error opening URL 'https://thetvdb.com/banners/_cache/posters/74205-14.jpg'
2019-11-16 11:35:48,589 (1670) : INFO (logkit:16) - HTTP Error 403: Forbidden
2019-11-16 11:35:48,611 (ce8) : DEBUG (networking:166) - Requesting 'https://thetvdb.com/banners/_cache/posters/5b0fde70b35c8.jpg'
2019-11-16 11:35:48,706 (440) : ERROR (networking:219) - Error opening URL 'https://thetvdb.com/banners/_cache/posters/74205-12.jpg'
2019-11-16 11:35:48,706 (440) : INFO (logkit:16) - HTTP Error 403: Forbidden
According to @ChuckPa it sounds like fixing these requires changes to the agent.
I just rebuilt my server so I’m missing metadata for all TV shows. I tried switching to the Movie Database, but it doesn’t seem to pick anything up either.
