ALL:
Please load 1.29.2.6364 (I’ll get whatever is needed).
Let’s retest using 1.29.2.6364.
It’s the last datapoint I need.
OS: UnRAID 6.11.5
GPU: Nvidia P400
Driver: 525.85.05
PMS: 1.29.2.6364
Docker: binhex-plexpass
Sorry to be the bearer of bad news but following the advice on this thread in the above set up I am still unable to transcode. Do I still need to play around with the extra frames parameter?
As I side note I posted on reddit with my experience but don’t think it provides any new information (https://www.reddit.com/r/PleX/comments/10l5o04/_/)
That’s still good input.
How easily is it for you to change the Nvidia drivers from any version 490-> 515 ?
Those drivers are known stable .
Before you do change the drivers, I would like your DEBUG logs which capture the failure.
Thanks.
The community plugin fortunately makes it very easy to switch nvidia driver versions. The available versions can be seen in the attached.
I’ve also attached debug logs, I played two pieces of media from an android App (sorry doing all this via mobile) which both automatically direct played no problem. First one I then tried forcing to 720p then second one to convert automatically, both resulting in errors.
Let me know which version of the drivers you want me to test next.
My request was to play using Plex/web. The smart player apps invalidate the results
Thank you for testing. So much for my 
thinking I was getting closer to a result.
It seems I found some odd cases where it worked and misapplied that info
As for the drivers, Nvidia is clearly publishing a lot of CUDA 12.0 driver updates.
Maybe that is the root cause afterall.
I think you are mistaken about VLC being “fat.” Here is the log file from VLC Media Player:
-- logger module started --
main: one instance mode ENABLED
main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.
avcodec: Using D3D11VA (NVIDIA GeForce GTX 1650, vendor 10de(NVIDIA), device 1f82, revision a1) for hardware decoding
direct3d11 error: SetThumbNailClip failed: 0x800706f4
avcodec: Using D3D11VA (NVIDIA GeForce GTX 1650, vendor 10de(NVIDIA), device 1f82, revision a1) for hardware decoding
direct3d11 error: SetThumbNailClip failed: 0x800706f4
-- logger module stopped --
Here are my results:
Distro Name and version: archlinux (containerized: docker.io/linuxserver/plex:1.30.2.6563-3d4dc0cce-ls150)
Graphics card: Tesla P40
Driver version installed: 525.85.12
Test 1: Fail
Test 2: Fail
Test 3: Pass
Test 4: Pass
Test 5: Pass
Did you use plex/web browser playback or an app?
Also, did you force the transcode to 20 Mbps ?
Might you be able to retest one more time using 1.29.2.6364 in container?
Here are the results you requested for (1.29.2.6364)
Distro Name and version: archlinux (containerized: docker.io/linuxserver/plex:1.29.2.6364-6d72b0cf6-ls146)
Graphics card: Tesla P40
Driver version installed: 525.85.12
Test 1: Pass
Test 2: Pass
Test 3: Pass
Test 4: Pass
Test 5: Pass
1 Like
It’s a “fat” player. It decodes the source file itself (big hint #1). It then prepares the frames to hand off to the glass manager (DirectX11). (big hint #2)
If you look at what you posted, you’re going through the DirectX layer which then talks to the Nvidia.
Windows is known to do HW transcoding completely differently.
We are trying to solve the Linux problem first because I only do two things with Windows ( 1. Wash, 2. Break ) Sorry
@ChuckPa and yes, I forced transcode at 20Mbps via the web player settings.
Thank you! I just want to have all my ducks in line and not miss anything.
@ChuckPa and just for a bit of added specificity, I’m not adjusting the Playback Quality Settings once the video has already started playing. All of my tests were performed by setting the global web player settings via Plex Web → Quality settings first as shown here:
I then stepped through each of your test videos and tracked the dashboard to determine when hardware transcoding was engaged. I wanted to take the time to explain the exact way I performed this testing, since others may be making adjustments to the playback quality while the stream is already in progress which can certainly add additional variables to the equation (producing different results).
hey guys, also having these same issues. any eta on a fix or work around?
unraid Version: 6.11.5
plex Version 1.31.1.6716
nvidia driver: 515.76
Plex doesn’t seem to hardware transcode at all for me… Emby works, lol
Plex Version: 1.31.0.6654
NVIDA Driver: 525.89.02
Error while decoding stream #0:0: Invalid data found when processing input
[h264 @ 0x7fb620a20080] co located POCs unavailable
[h264 @ 0x7fb620a20080] No decoder surfaces left
Plex Version: 1.31.1.6716 is doing the same thing as well
This has been solved.
This is an interim Engineering build to use until it’s formally released.
Those using PlexInc or LinuxServer docker can install the DEB file from within the docker exec command line using dpkg -i filename.deb
hmm, best way to load this on container?
just read the below comment
All good?
