Nvidia shield 2019 - 5.1 audio won't down-mix to stereo

Server Version#: plexmediaserver-1.19.3.2793-36efde971.x86_64
Player Version#: latest on play store for android tv

Hi,

I can’t seem to get 5.1 sound to work on my stereo speakers using a Shield TV 2019 and Plex

I’ve already set the shield to not use surround sound.

I’ve fiddled with:
a) forcing a transcode for video
b) toggling passthrough
c) forcing audio to be transcoded to 320kpbs
d) toggled the old/new player setting

Nothing works, yet casting the video from the plex android app works fine?

Thanks for any help.

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