Nvidia Shield - Hardware Transcoding Not Working

Really appreciate the follow up…

PMS v. 1.25.2.5319 (smb)

iOS 15.1
App v7.26

Reproduced issues at approx 2:30pm.

  1. attempted to play 4k h.265 and got audio only.
  2. tried another 4k h.265 video and got infinite spinning
  3. tried HD h.264 file and got audio only

Verified I could play all content locally (no transcoding).

Plex Media Server.log (1.4 MB)
PlexDebugInfo-redpoint5-7.26-1822 (2022-01-14 14.37.11 -0800).zip (2.3 MB)