Server Version#:v1.43.0.10467
Player Version#:Nvidia Shield Pro
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
I’m having trouble connecting remotely to my server to add media from my hard drive connected to my Shield. I’ve reset and logged out to log back in several times, but I still get the “cannot connect securely” message on app.plex.tv. Is there any way I can get a server certificate reset?
Your server’s certificate is perfectly valid.
If you want to access your server remotely, you need to enable remote access, which is not the case at the moment.
You need to do this while you are in the same local network as the server.
Access the local web app on the Shield with http://192.168.4.196/web
You need to allow this “website” to access the local network (should your web browser prompt you about that). https://forums.plex.tv/t/important-note-about-the-plex-web-app-local-network-access/933264/1
