nVidia Shield - raw xml served on 32400

Server Version#: 8.27.2.29938
Player Version#: 8.27.2.29938

Twice today, the web interface started showing raw xml versus the GUI on my nVidia Shield rather than the normal GUI. Remote clients (as well as the Shield itself) can still play media, but I cannot manage anything. This is what a browser returns…

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<MediaContainer size="25" allowCameraUpload="1" allowChannelAccess="1" allowSharing="1" allowSync="1" allowTuners="1" backgroundProcessing="1" certificate="1" companionProxy="1" countryCode="usa" diagnostics="logs,databases,streaminglogs" eventStream="1" friendlyName="Greg" hubSearch="1" itemClusters="1" livetv="7" machineIdentifier="a17633a9c95eb36d8fcb870efc8e4c48ee98f80d" mediaProviders="1" multiuser="1" myPlex="1" myPlexMappingState="mapped" myPlexSigninState="ok" myPlexSubscription="1" myPlexUsername="oliver.greg@gmail.com" offlineTranscode="1" ownerFeatures="002c9f1a-2fc0-4812-b85b-0e6140f21a0f,044a1fac-6b55-47d0-9933-25a035709432,04d7d794-b76c-49ef-9184-52f8f1f501ee,05690239-443e-43fb-bc1a-95b5d916ca63,06d14b9e-2af8-4c2b-a4a1-ea9d5c515824,07f804e6-28e6-4beb-b5c3-f2aefc88b938,0a348865-4f87-46dc-8bb2-f37637975724,0de6151c-e0dd-47c8-a81e-1acb977c7f0f,0eee866d-782b-4dfd-b42b-3bbe8eb0af16,13056a62-9bd2-47cf-aba9-bab00095fd08,1417df52-986e-4e4b-8dcd-3997fbc5c976,16d69c53-4c40-4821-b9f3-57ca690b2d4d,1844737f-1a87-45c3-ab20-01435959e63c,1b3a63e4-c2f4-4011-a181-2343d3a97ef7,1dd846ed-7cde-4dc5-8ef6-53d3ce8c4e9d,1df3cd16-faf2-4d37-8349-1fcf3713bf1d,222020fb-1504-492d-af33-a0b80a49558a,228a6439-ee2f-4a9b-b0fc-1bfcd48b5095,22b27e12-472e-4383-92ea-2ec3976d8e72,22d52c96-9e2b-45c0-9e2a-1d6c66ad3474,24b4cf36-b296-4002-86b7-f1adb657e76a,2797e341-b062-46ed-862f-0acbba5dd522,298a11d3-9324-4104-8047-0ac10df4a8a6,2ea0e464-ea4f-4be2-97c1-ce6ed4b377dd,300231e0-69aa-4dce-97f4-52d8c00e3e8c,32cc8bf5-b425-4582-a52d-71b4f1cf436b,34e182bd-2f62-4678-a9e9-d13b3e25019d,39dbdd84-8339-4736-96a1-0eb105cc2e08,3a2b0cb6-1519-4431-98e2-823c248c70eb,3ae06d3a-a76b-435e-8cef-2d2008610ba2,3bfd3ccf-8c63-4dbb-8f87-9b21b402c82b,3c376154-d47e-4bbf-9428-2ea2592fd20a,4742780c-af9d-4b44-bf5b-7b27e3369aa8,4b522f91-ae89-4f62-af9c-76f44d8ef61c,4ca03b04-54c1-4f9f-aea2-f813ae48f317,4cd4dc0e-6cbe-456c-9988-9f073fadcd73,4e27cf82-9fb6-4ebe-8e10-c48bfe6fbbb6,547514ab-3284-46e5-af77-bbaff247e3fc,55b9f6ed-5d26-4d2d-a436-68882a9901b5,567033ef-ffee-44fb-8f90-f678077445f9,5b6190a9-77a4-477e-9fbc-c8118e35a4c1,5c1951bf-ccf1-4821-8ee7-e50f51218ae7,5d819d02-5d04-4116-8eec-f49def4e2d6f,5e2a89ec-fb26-4234-b66e-14d37f35dff2,62b1e357-5450-41d8-9b60-c7705f750849,6380e085-02fe-43b5-8bff-380fa4f2423c,644c4466-05fa-45e0-a478-c594cf81778f,65152b75-13a9-408a-bd30-dbd23a259183,65685ff8-4375-4e4c-a806-ec1f0b4a8b7f,67c80530-eae3-4500-a9fa-9b6947d0f6d1,68747f3a-ce13-46ce-9274-1e0544c9f500,6d7be725-9a96-42c7-8af4-01e735138822,6f82ca43-6117-4e55-ae0e-5ea3b3e99a96,78643fe5-d192-40c7-8e93-5ccf04c0b767,7e7596aa-6e2c-41d1-a460-1e13cf0b62f2,7ee1495c-2798-4288-94e2-9cd98e67d441,82999dd3-a2be-482e-9f44-357879b4f603,849433b0-ef60-4a71-9dd9-939bc01f5362,84a754b0-d1ca-4433-af2d-c949bf4b4936,850f3d1e-3f38-44c1-9c0c-e3c9127b8b5a,8536058d-e1dd-4ae7-b30f-e8b059b7cc17,85ebfb7b-77fb-4afd-bb1a-2fe2fefdddbe,86da2200-58db-4d78-ba46-f146ba25906b,88aba3a3-bd62-42a5-91bb-0558a4c1db57,8e8dd5c8-14a4-4208-97d4-623e09191774,8fd37970-6e4e-4f00-a64a-e70b52f18e94,93bf35b9-3b62-4a8a-b09b-5c85437fa67b,95149521-f64b-46ea-825c-9114e56afd2c,96cac76e-c5bc-4596-87eb-4fdfef9aaa11,98872b06-2ff3-4b71-96bc-039e2ebe7adc,9a67bff2-cb80-4bf9-81c6-9ad2f4c78afd,9c982beb-c676-4d6f-a777-ff5d37ec3081,9dc1df45-fb45-4be1-9ab2-eb23eb57f082,a19d495a-1cef-4f7c-ab77-5186e63e17f7,a3d2d5c4-46a0-436e-a2d6-80d26f32b369,a4bc568b-477f-4f36-894b-49e19f34353f,a536a6e1-0ece-498a-bf64-99b53c27de3a,a548af72-b804-4d05-8569-52785952d31d,a6e0a154-4735-4cbb-a6ec-7a0a146c8216,a6f3f9b3-c10c-4b94-ad59-755e30ac6c90,abd37b14-706c-461f-8255-fa9563882af3,adaptive_bitrate,b20d91ca-1b2f-45a2-a115-c1ad24c66ac5,b227c158-e062-4ff1-95d8-8ed11cecafb1,b2403ac6-4885-4971-8b96-59353fd87c72,b46d16ae-cbd6-4226-8ee9-ab2b27e5dd42,b5874ecb-6610-47b2-8906-1b5a897acb02,b58d7f28-7b4a-49bb-97a7-152645505f28,b612f571-83c3-431a-88eb-3f05ce08da4a,b77e6744-c18d-415a-8e7c-7aac5d7a7750,b83c8dc9-5a01-4b7a-a7c9-5870c8a6e21b,b8cf9f40-4f8a-4de4-b203-5bbcf8b09f5a,bb50c92f-b412-44fe-8d8a-b1684f212a44,bbf73498-4912-4d80-9560-47c4fe212cec,bc8d1fca-deb0-4d0a-a6f4-12cfd681002d,bfeaee4e-965a-4d24-b163-020c3c57d936,c2409baa-d044-45c7-b1f4-e9e7ccd2d128,c55d5900-b546-416d-a8c5-45b24a13e9bc,c5adf9dc-af13-4a85-a24b-98de6fa2f595,c7ae6f8f-05e6-48bb-9024-c05c1dc3c43e,c92d4903-bc06-4715-8ce4-4a22674abac8,c9d9b7ee-fdd9-474e-b143-5039c04e9b9b,camera_upload,cc9bea3b-11ab-4402-a222-4958bb129cab,cloudsync,collections,content_filter,d14556be-ae6d-4407-89d0-b83953f4789a,d1477307-4dac-4e57-9258-252e5b908693,d20f9af2-fdb1-4927-99eb-a2eb8fbff799,d413fb56-de7b-40e4-acd0-f3dbb7c9e104,d85cb60c-0986-4a02-b1e1-36c64c609712,d8810b38-ec9b-494c-8555-3df6e365dfbd,d9f42aea-bc9d-47db-9814-cd7a577aff48,dab501df-5d99-48ef-afc2-3e839e4ddc9a,db965785-ca5c-46fd-bab6-7b3d29c18492,ddd730e1-a0a0-429f-a7d3-7c5001d24497,download_certificates,dvr,e45bc5ae-1c3a-4729-922b-c69388c571b7,e66aa31c-abdd-483d-93bc-e17485d8837f,e8230c74-0940-4b91-9e20-6571eb068086,e954ef21-08b4-411e-a1f0-7551f1e57b11,ea442c16-044a-4fa7-8461-62643f313c62,ec64b6f6-e804-4ef3-b114-9d5c63e1a941,ee352392-2934-4061-ba35-5f3189f19ab4,f3235e61-c0eb-4718-ac0a-7d6eb3d8ff75,f3a99481-9671-4274-a0d3-4c06a72ef746,f83450e2-759a-4de4-8b31-e4a163896d43,f87f382b-4a41-4951-b4e4-d5822c69e4c6,f8ea4f37-c554-476a-8852-1cbd2912f3f6,fb34e64d-cd89-47b8-8bae-a6d20c542bae,fd6683b9-1426-4b00-840f-cd5fb0904a6a,fec722a0-a6d4-4fbd-96dc-4ffb02b072c5,federated-auth,hardware_transcoding,home,hwtranscode,item_clusters,kevin-bacon,livetv,loudness,lyrics,music_videos,pass,photo_autotags,photos-v5,photosV6-edit,photosV6-tv-albums,premium_music_metadata,radio,server-manager,session_bandwidth_restrictions,session_kick,shared-radio,sync,trailers,tuner-sharing,type-first,unsupportedtuners,webhooks" photoAutoTag="1" platform="Android" platformVersion="9" pluginHost="1" pushNotifications="0" readOnlyLibraries="0" streamingBrainABRVersion="3" streamingBrainVersion="2" sync="1" transcoderActiveVideoSessions="1" transcoderAudio="1" transcoderLyrics="1" transcoderPhoto="1" transcoderSubtitles="1" transcoderVideo="1" transcoderVideoBitrates="64,96,208,320,720,1500,2000,3000,4000,8000,10000,12000,20000" transcoderVideoQualities="0,1,2,3,4,5,6,7,8,9,10,11,12" transcoderVideoResolutions="128,128,160,240,320,480,768,720,720,1080,1080,1080,1080" updatedAt="1640690530" updater="0" version="1.25.2.5319-c43dc0277" voiceSearch="1">
<Directory count="1" key="actions" title="actions"/>
<Directory count="1" key="activities" title="activities"/>
<Directory count="1" key="butler" title="butler"/>
<Directory count="1" key="channels" title="channels"/>
<Directory count="1" key="clients" title="clients"/>
<Directory count="1" key="devices" title="devices"/>
<Directory count="1" key="diagnostics" title="diagnostics"/>
<Directory count="1" key="hubs" title="hubs"/>
<Directory count="3" key="library" title="library"/>
<Directory count="3" key="livetv" title="livetv"/>
<Directory count="3" key="media" title="media"/>
<Directory count="3" key="metadata" title="metadata"/>
<Directory count="1" key="neighborhood" title="neighborhood"/>
<Directory count="1" key="playQueues" title="playQueues"/>
<Directory count="1" key="player" title="player"/>
<Directory count="1" key="playlists" title="playlists"/>
<Directory count="1" key="resources" title="resources"/>
<Directory count="1" key="search" title="search"/>
<Directory count="1" key="server" title="server"/>
<Directory count="1" key="servers" title="servers"/>
<Directory count="1" key="statistics" title="statistics"/>
<Directory count="1" key="system" title="system"/>
<Directory count="1" key="transcode" title="transcode"/>
<Directory count="1" key="updater" title="updater"/>
<Directory count="1" key="user" title="user"/>
</MediaContainer>

Use :32400/web, not :32400.

I’ve never put /web… Been running PMS for years - this 8s relevant to the Android version on the Shield only. I just switched yesterday.

It happened yesterday, and I reset everything on the Shield and it started working again. Today it is failing again. I cannot even get to the gui to look at logs except for adb logs…

What happens if you try it with /web?

Similar threads:
Plex Media Server Website Only XML Code

Local PMS loads XML page over 32400 but fine over plex.tv

Also, look at the Plex documentation. It always has /web when connecting directly to the IP address of the Plex server.

From Quick-Start & Step by Step Guides for Plex Media Server

  • Type http://127.0.0.1:32400/web into the address bar
  • Type http://server.local.ip.address:32400/web into the address bar (e.g “http://192.168.1.5:32400/web”)

Hmmm … that works. I stand corrected. Why has it changed is the bigger question. I’ve never put that in prior,.

Also, the URL I use is a bookmark and it worked earlier today and just stopped erratically… Both machines on the same IP subnet…

Your prior experience notwithstanding, it’s always been documented as requiring the “/web” appendage:

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